1. Ernie
  2. CMC - Mailchimp for Joomla!
  3. Tuesday, 16 April 2019
  4.  Subscribe via email
So far, this is the best-documented and best-integrated Joomla/Mailchimp extension I've seen.

But I'm apparently missing something. Other than showing me my list and my subscribers from Mailchimp, absolutely no subscribers are being added. I'm not sure what I'm doing wrong.

Members of the website sign up through Community Builder. I enabled the CB-Plugin, but it appears that option adds a checkbox to the registration and when checked, requires that the registrant add the fields that they already filled out on the form.

The API and Webhooks are set up in the Options (confirmed because I see my list and subscribers in the component), so that seems to be working.

I configured and set mapping up for two Joomla Plugins:

Community - CMC Registration plugin, and
User - CMC Registration plugin

These two plugins ask me to select fields to show on the form, but aren't they already on the form?

I have the field maps set up on both of them:


and I've varied my tests with the corresponding fields selected and not selected for the form.

I realize this is a free product (it's worth paying for, though!). I just don't know what I'm doing wrong - or maybe it requires a separate form and I'm not mapping it right. If a separate form is required, then it's not what I was looking for.

Thank you,
Accepted Answer Pending Moderation
I remain unable to use this extension. Without answers to my questions above, I don't know where else to turn.

I uninstalled and reinstalled the program and re-entered the API key and other details. The Plugins are enabled. It's obviously connecting because it shows my list and my subscribers. The registration form has a checkbox for Newsletter, and when it's checked it shows an empty email, first name, and last name field (which is redundant). When I complete these fields again for the newsletter, it still does not add the record to Mailchimp.

So I guess I'll have to uninstall and move on to something else. After two weeks without a response and having followed all the instructions as best I can understand them, I guess this just isn't the right solution for me.

Thank you,
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