Before obtaining a refund
If you experience any kind of problems with our Products, don't panic! We are here to help! Search our documentation, forum & ticket system. If you don't find an answer feel free to submit a ticket or to create a forum thread. We are here to help you!
Obtaining a Refund
We are so confident in our work that every purchase comes with a 30-day money back guarantee. If you are not satisfied with one of our Joomla! extensions, for any reason, return it within 30 days and we will give you a full refund (excluding possible transaction costs)! So you can purchase and give all our extensions a try, if they do not fit your needs, just return them within 30 days!
If you want to return an extension, please create a private ticket for that extension(support -> ticket system). We would also love to know the reason why you are returning the extension and any other feedback that could help us improve our extensions and business. Refund requests are processed within 3 business days.
If you redistribute the Pro version in any way or form, your subscription will be cancelled and you forfeit the right to a refund.
Excluded from Refunds
Excluded from refunds is our Extension Bundle.