F.A.Q.

Here is a quick breakdown of how membership works, with most of the major questions addressed below:

How to purchase a membership:
1. Determine which Joomla extension(s) you would like.
2. Choose a Support Subscription Plan that best fits your needs.
3. Checkout via Paypal or 2checkout.
4. Download and install your new extension(s).
5. Contact us in our Support Center if you need any help.

What happens when the subscription expires? Can I keep the extension? Am I required to subscribe again? Will the extension still work after the subscription exipres?
When your subscription expires, you will lose access to upgrades and support. Yes, you can keep the extension. No, you are not required to subscribe again. Yes, the extension will work after the subscription expires (and no, there will be no limitations on it).

Can I download the software or receive support after my subscription has expired?
As soon as your subscription expires you will have no access to any of the for-a-fee downloads, even for those items which were already published or made available during your subscription's term.Support services are provided to qualifying subscribers only and only if they are logged in.

Likewise to our download services, support services are provided only for the term of your subscription. When your subscription expires you will not be able to file any replies to your existing tickets or new tickets. Moreover, private tickets will no longer be available for you to read.

What is the license of the Software
All components/plugins/modules are distributed under the GPL 2 or 3 license.

What are you buying and why?
Our components are NOT encrypted. We believe you should have the right to customize the software you buy, so we leave our source code open. But if our source code is open, what are we selling? SUPPORT.
Through our Forum & our Ticket system, we offer our Subscribed Members top-notch Customer Support for installation and Configuration issues.
If you were brought to Compojoom through extensions.joomla.org, then you've probably already heard some of the feedback on our support. We wouldn't go so far as to say it's fanatical, but it's great nevertheless.

How much does it cost?
To see our list of available subscriptions, please click here.

What does Lifetime Bundle mean?
From time to time we offer Lifetime Bundles. If you decide to buy one of these, it means that you get lifetime access to the latest PRO downloads and updates. And Lifetime access to the PRO support.

Lifetime means till the end of life of any of the following:

  • We (Daniel Dimitrov OR Yves Hoppe)
  • The compojoom company
  • The compojoom extensions
  • The internet
  • Joomla
  • The world

... which ever comes first.

Still Have Questions?
If you have any questions not answered by this article or the forums, feel free to reach out to us to get an idea how we work! Thanks! :-)

Refund Policy
More lnformations on our Refund policy can be found here.