ccomment issue on mobile devices

Resolved ccomment issue on mobile devices

Issue

noojum
Bugs
Friday, 27 January 2023
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Hello
I installed your Ccomment component, but I noticed that it has a bug in mobile devices. my website opens articles in a popup page. In PC, your component is working on this popup page and there is no problem.
But in mobile phones and touch devices, none of the input fields work (forms I mean). In facts Forms works with mouse click but not with finger touch.
Please check the problem yourself on this site to better understand what I mean:
http://test6.harfrooz.com
Please advise how can I fix this problem?

Responses (3)

noojum

Accepted Answer Pending Moderation

somebody please answer. waiting for your reply and solution.

more than a month ago
Bugs
# 1

Daniel Dimitrov

Support team

Accepted Answer Pending Moderation

Hi, if you go to https://demo.compojoom.com you'll notice that the comment system works just fine on mobile.

I have no clue why the way you've done it with a popup doesn't work, but since it works on a default joomla installation - there must be some incompatibility with the software you use. Most probably you'll have to do some modifications either to the comment system or to the pop-up software. That is out of the scope of support.

You'll have to figure it out.

Regards,
Daniel

Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro

more than a month ago
Bugs
# 2

noojum

Accepted Answer Pending Moderation

Hi. Thanks for your reply.
Yes, I know it need some modifications and that's why I contacted you in here. I was hopeful your developer team my know a simple solution to fix this issue. It shouldn't be a complicated matter for sure, but I don't have a programming knowledge to find this issue by myself.

I'll be really thankful if you just ask about this from your design team and forward me their opinion.

more than a month ago
Bugs
# 3

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