Recent
Categories
Tags
Users
View Replies (3)

Resolved ccomment issue on mobile devices

  1. Issue
  1. noojum
    noojum
  3. Bugs
  4. Friday, 27 January 2023
  5.  Subscribe via email
Hello
I installed your Ccomment component, but I noticed that it has a bug in mobile devices. my website opens articles in a popup page. In PC, your component is working on this popup page and there is no problem.
But in mobile phones and touch devices, none of the input fields work (forms I mean). In facts Forms works with mouse click but not with finger touch.
Please check the problem yourself on this site to better understand what I mean:
http://test6.harfrooz.com
Please advise how can I fix this problem?
Responses (3)
noojum
noojum
Accepted Answer Pending Moderation
somebody please answer. waiting for your reply and solution.
  1. more than a month ago
  2. Bugs
  3. # 1
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hi, if you go to https://demo.compojoom.com you'll notice that the comment system works just fine on mobile.

I have no clue why the way you've done it with a popup doesn't work, but since it works on a default joomla installation - there must be some incompatibility with the software you use. Most probably you'll have to do some modifications either to the comment system or to the pop-up software. That is out of the scope of support.

You'll have to figure it out.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 2
noojum
noojum
Accepted Answer Pending Moderation
Hi. Thanks for your reply.
Yes, I know it need some modifications and that's why I contacted you in here. I was hopeful your developer team my know a simple solution to fix this issue. It shouldn't be a complicated matter for sure, but I don't have a programming knowledge to find this issue by myself. :( I'll be really thankful if you just ask about this from your design team and forward me their opinion.
  1. more than a month ago
  2. Bugs
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
or Ask a Question

Last questions

Bill Bradbury
Bill Bradbury
New comments not appearing on refresh
Hello, Several users of my customers site are reporting that they don't see ne...
3 Replies
Posted on Friday, 25 October 2024
Merlin Industrial
Merlin Industrial
SEO Transfer
Hi We would like to try again as cms2cms did not work. We have installed Joom...
1 Replies
Posted on Wednesday, 02 March 2022
Vince Bodie
Vince Bodie
Can the comments forms show on category blog pages
I recently changed my blog page from showing only article intros to full article...
2 Replies
Posted on Monday, 21 October 2024
  • #category blog
  • #CComment 6
Vince Bodie
Vince Bodie
Email notifications not being sent to admin when n
I am not receiving notifications of new comments by email and I have searched th...
6 Replies
Posted on Thursday, 24 November 2022
La Bagatelle
La Bagatelle
Integration of Google Map in Jomsocial
Hi team, I would like to know if the version of Hotspot allows to display at ...
6 Replies
Posted on Wednesday, 07 September 2022