1. noojum
  2. Bugs
  3. Friday, 27 January 2023
  4.  Subscribe via email
Hello
I installed your Ccomment component, but I noticed that it has a bug in mobile devices. my website opens articles in a popup page. In PC, your component is working on this popup page and there is no problem.
But in mobile phones and touch devices, none of the input fields work (forms I mean). In facts Forms works with mouse click but not with finger touch.
Please check the problem yourself on this site to better understand what I mean:
http://test6.harfrooz.com
Please advise how can I fix this problem?
Responses (3)
Accepted Answer Pending Moderation
somebody please answer. waiting for your reply and solution.
  1. more than a month ago
  2. Bugs
  3. # 1
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hi, if you go to https://demo.compojoom.com you'll notice that the comment system works just fine on mobile.

I have no clue why the way you've done it with a popup doesn't work, but since it works on a default joomla installation - there must be some incompatibility with the software you use. Most probably you'll have to do some modifications either to the comment system or to the pop-up software. That is out of the scope of support.

You'll have to figure it out.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 2
Accepted Answer Pending Moderation
Hi. Thanks for your reply.
Yes, I know it need some modifications and that's why I contacted you in here. I was hopeful your developer team my know a simple solution to fix this issue. It shouldn't be a complicated matter for sure, but I don't have a programming knowledge to find this issue by myself. :( I'll be really thankful if you just ask about this from your design team and forward me their opinion.
  1. more than a month ago
  2. Bugs
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

nicht veröffentlichte Kurse werden über Googlesuch
Hallo, wenn ich Kurse dupliziere und mit Terminen versehe, werden sie über di...
2 Replies
Posted on Saturday, 16 November 2024
HotSpots Pro - map working but no side panel (/hot
Hello there, We have migrated from J3! to J5.2.x! (built a new site) and on t...
3 Replies
Posted on Saturday, 23 November 2024
  • New
  • non-canonnical links
    comment generates mass non-canonical links like http://zeitung.de/themen/bildung...
    0 Replies
    Posted on Sunday, 24 November 2024
  • New
    • #non canonical
    Update von Matukio von 6.0.16 auf 6.1 Fehler bei K
    Hi Matukio Support Team, ich bin gerade dabei eine Intranetseite auf Vordermann...
    1 Replies
    Posted on Thursday, 14 November 2024
    • #Matukio
    • #update
    • #6.1
    PayPal Zahlung - Link nachträglich?
    Hi Daniel, wenn der Bezahlvorgang mit PayPal nicht abgebrochen wird. z.B. d...
    0 Replies
    Posted on Wednesday, 13 November 2024