1. noojum
  2. Bugs
  3. Friday, 27 January 2023
  4.  Subscribe via email
Hello
I installed your Ccomment component, but I noticed that it has a bug in mobile devices. my website opens articles in a popup page. In PC, your component is working on this popup page and there is no problem.
But in mobile phones and touch devices, none of the input fields work (forms I mean). In facts Forms works with mouse click but not with finger touch.
Please check the problem yourself on this site to better understand what I mean:
http://test6.harfrooz.com
Please advise how can I fix this problem?
Responses (3)
Accepted Answer Pending Moderation
somebody please answer. waiting for your reply and solution.
  1. more than a month ago
  2. Bugs
  3. # 1
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hi, if you go to https://demo.compojoom.com you'll notice that the comment system works just fine on mobile.

I have no clue why the way you've done it with a popup doesn't work, but since it works on a default joomla installation - there must be some incompatibility with the software you use. Most probably you'll have to do some modifications either to the comment system or to the pop-up software. That is out of the scope of support.

You'll have to figure it out.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 2
Accepted Answer Pending Moderation
Hi. Thanks for your reply.
Yes, I know it need some modifications and that's why I contacted you in here. I was hopeful your developer team my know a simple solution to fix this issue. It shouldn't be a complicated matter for sure, but I don't have a programming knowledge to find this issue by myself. :( I'll be really thankful if you just ask about this from your design team and forward me their opinion.
  1. more than a month ago
  2. Bugs
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

Anzeige von mehrtägigen Events auf Buchungsseite
We have been using Matukio for quite some time now. Unfortunately, we have been ...
5 Replies
Posted on Sunday, 03 August 2025
  • Resolved
  • Is Ccomment still alive?
    Is Ccomment still being supported? It's time for my Pro renewal but I haven't se...
    2 Replies
    Posted on Thursday, 14 August 2025
  • Resolved
  • Assistance Needed – Error When Posting Comments
    Hello, I’m experiencing an issue when trying to submit a comment on my site u...
    0 Replies
    Posted on Sunday, 10 August 2025
    Hotspots Pro 6.0.13 compatability with Joomla 5.3.
    Running Hotspots Pro 6.0.13 on Joomla 4.4.13 and want to upgrade to Joomla 5.3.1...
    2 Replies
    Posted on Friday, 04 July 2025
    some questions on Hotspots
    Hi, On Hotspots extension : 1) is it possible to add our own map layer / v...
    0 Replies
    Posted on Thursday, 03 July 2025