Recent
Categories
Tags
Users
View Replies (5)

Resolved There is no supported eCommerce software installed!

  1. Question
  1. Dora
    Dora
  3. CMandrill for Joomla
  4. Wednesday, 03 July 2019
  5.  Subscribe via email
Hello,

I have installed CMC Mailchimp for joomla in a client's joomla website and I would like to connect it with the hikashop, also installed.

What I did so far is to enable CMC - Ecom360 Hika, but when I go to the eCommerce setup of the extension, I get only Virtuemart option in the Shop Software field (although the plugin for Virtuemart is disabled). There is also the following message on top of that eCommerce setup page: "There is no supported eCommerce software installed!".

What am I doing wrong and how can this be fixed? I would appreciate your help on this. It's quite urgent.

Thank you in advance,
Dora
Responses (5)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
ecommerce setup of the extension? what do you mean?

Did you follow this docs here? https://compojoom.com/documentation/cmc/ch03s05#id473598
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 1
Dora
Dora
Accepted Answer Pending Moderation
Wow! Thank you for your quick reply!

By saying eCommerce setup, I mean the option under the Components --> CMC - Mailchimp for Joomla --> eCommerce (your extension).

I think I have followed the documentation. As said, I already enabled the CMC - Ecom360 Hika. With this plugin enabled, shouldn't I get the "Hikashop" option in the Shop Software field? Maybe I am missing something? Any help would be appreciated.

Thank you,
Dora
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 2
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Ah, I see what you are talking about now. Well, there we only support Virtuemart.

This option there is for uploading your list of products to mialchimp. Once done you can then get recommendations from Mailchimp on products the user should buy. We currently only support Virtuemart import.

As far the ecomment-hika shop plugin - it is only for sending information to mailchimp on successful sale of a product. This way mailchimp can attribute the sale to a newsletter you've sent.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 3
Dora
Dora
Accepted Answer Pending Moderation
Hi Daniel,

Thank you so much for your help! I just have one last question please. So, which of the following possibilities of mailchimp could function with this plugin?

1. Connect "abandoned cart emails"
2. Connect "product retargeting emails"
3. Connect "order notifications"
4. Connect "product recommendations"
5. Connect "product follow up"
6. Connect "customer re-engagement"
7. Connect "best customers"

Regards,
Dora
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 4
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey Dora,

Since we don't have ecommerce support for hikashop, but only for virtuemart at this point you won't be able to do any of the above points.

The only integration for hika is the tracking of sales. So if you send an email and recommend something in it - we'll send info to mailchimp if a sale happened in response to an email.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
or Ask a Question

Last questions

Max
Max
Comment input field is not displayed
If I want to leave a comment on a post, I click on the button and a new page wit...
2 Replies
Posted on Friday, 20 December 2024
  • New
    • Michelle Wing
    Michelle Wing
    HotSpots Pro 6.0.12 crashes on FrontEnd with Conso
    Hi there, Not sure what happened but all of a sudden nothing shows up and giv...
    3 Replies
    Posted on Wednesday, 11 December 2024
    Sebastian Stańczyk
    Sebastian Stańczyk
    CComment - field - website address
    Hello In previous versions of CComment, it was possible to enable a field in ...
    0 Replies
    Posted on Saturday, 14 December 2024
  • New
    • Michael Elofsson
    Michael Elofsson
    Profile image for admin not showing
    Hi, profile image for administrator is not showing in comment. https://www.hu...
    0 Replies
    Posted on Friday, 13 December 2024
    Peter Fähndrich
    Peter Fähndrich
    How can I integrate the CComment input field into
    I’ve created com_content and a module for displaying the latest comments, which ...
    3 Replies
    Posted on Friday, 06 December 2024
    • #CComment
    • #comments
    • #module
    • #comments editor
    • #Ccomment Pro
    • #Joomla 5