1. Dora
  2. CMandrill for Joomla
  3. Wednesday, 03 July 2019
  4.  Subscribe via email
Hello,

I have installed CMC Mailchimp for joomla in a client's joomla website and I would like to connect it with the hikashop, also installed.

What I did so far is to enable CMC - Ecom360 Hika, but when I go to the eCommerce setup of the extension, I get only Virtuemart option in the Shop Software field (although the plugin for Virtuemart is disabled). There is also the following message on top of that eCommerce setup page: "There is no supported eCommerce software installed!".

What am I doing wrong and how can this be fixed? I would appreciate your help on this. It's quite urgent.

Thank you in advance,
Dora
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
ecommerce setup of the extension? what do you mean?

Did you follow this docs here? https://compojoom.com/documentation/cmc/ch03s05#id473598
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 1
Accepted Answer Pending Moderation
0
Votes
Undo
Wow! Thank you for your quick reply!

By saying eCommerce setup, I mean the option under the Components --> CMC - Mailchimp for Joomla --> eCommerce (your extension).

I think I have followed the documentation. As said, I already enabled the CMC - Ecom360 Hika. With this plugin enabled, shouldn't I get the "Hikashop" option in the Shop Software field? Maybe I am missing something? Any help would be appreciated.

Thank you,
Dora
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
Ah, I see what you are talking about now. Well, there we only support Virtuemart.

This option there is for uploading your list of products to mialchimp. Once done you can then get recommendations from Mailchimp on products the user should buy. We currently only support Virtuemart import.

As far the ecomment-hika shop plugin - it is only for sending information to mailchimp on successful sale of a product. This way mailchimp can attribute the sale to a newsletter you've sent.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 3
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Daniel,

Thank you so much for your help! I just have one last question please. So, which of the following possibilities of mailchimp could function with this plugin?

1. Connect "abandoned cart emails"
2. Connect "product retargeting emails"
3. Connect "order notifications"
4. Connect "product recommendations"
5. Connect "product follow up"
6. Connect "customer re-engagement"
7. Connect "best customers"

Regards,
Dora
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 4
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
Hey Dora,

Since we don't have ecommerce support for hikashop, but only for virtuemart at this point you won't be able to do any of the above points.

The only integration for hika is the tracking of sales. So if you send an email and recommend something in it - we'll send info to mailchimp if a sale happened in response to an email.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

After importing html tags
Hi Devs! I've just imported some comments from Jcomments, all fine except for m...
2 Replies
Posted on Wednesday, 06 May 2020
Does CComments work in OSCampus Joomla component
Hello, I wish to use CComments on my website to enable comments functionality...
0 Replies
Posted on Tuesday, 26 May 2020
  • New
  • Chrome reporting website "Not Secure"
    Hi, I purchased CComment Pro on the weekend, having evaluated your free vers...
    5 Replies
    Posted on Sunday, 24 May 2020
  • New
    • #Not Secure
    • #Chrome
    • #Cookies
    field map check boxes
    hello, is it possible to field map a check box from mailchimp in the user plugi...
    1 Replies
    Posted on Saturday, 23 May 2020
  • New
    • #Mailchimp
    • #mapping
    • #checkboxes
    Hotspot not showing points of interest/ icons from
    Hi I have a problem when trying to use the hotspot feature to show icons from M...
    2 Replies
    Posted on Tuesday, 19 May 2020