1. Stephanie
  2. CMC - Mailchimp for Joomla!
  3. Monday, 13 August 2012
  4.  Subscribe via email
Hi there

I've just installed the mailchimp extension for joomla which is looking good so far, except the field don't show anything - its blank. So the reader won't know what the fields are asking - eg. first name, last name or email address.

See link below.

http://www.freshmethod.com.au/newsite/index.php/contact

How do I get these to show up?
Responses (18)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Stephanie,
this is a problem with your gantry template. Add this to your css file:

.overTxtLabel {
z-index:101;
}


Now it should show up.
Cheers,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Accepted Answer Pending Moderation
Thanks heaps - that worked. :cheer:
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Awesome! If you use the extension don't forget to make a review:
http://extensions.joomla.org/extensions/content-sharing/mailing-a-newsletter-bridges/21710#

:):):)
Cheers,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Accepted Answer Pending Moderation
Hi,
Having the same problem, only that at the begining the text in the fields was shown correctly and suddenly it disappeared.
I think it disappeared after designing my signup form on mailchimp site, does it make any sense?
where does the module draw the text from, is it from mailchimp or locally from joomla language files?
I tried placing the code you suggested in the template.css file but it didn't change anything.

Also, when I hit the subscribe button I get a new blank page showing: {"html":"saved","error":false}
instead of the ajax form and signup massages...


Any help would be very much appreciated!

Thank you!
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Asaf,
Theh text is taken directly from mailchimp. The fact that when clicking subscribe you get a blank page means that you have a javascript error on the page. (most probably this is the reason why the text is not properly positioned). If you use firefox, use firebug to look at the console and find out if there are js errors on the page.

Cheers,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 5
Accepted Answer Pending Moderation
Hi Daniel,
Thanks for your help!
I tried using firebug to spot js error, but I couldn't find any related error (there were two error regarding a png file missing, but this is related to my template).
any other idea? :)
anyway I will try reinstalling the module again, maybe it will help.

Thank you so much for your help!!
Regards,
Asaf W.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 6
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Uninstalling won't help... You have a js error on the page. If the module is not working, that is the only explanation. Show us your site so that we can have a look.
It doesn't matter if the error is not directly in the module - any javascript error on the page can cause the module not to work.
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 7
Accepted Answer Pending Moderation
Thanks for clearing that up,
can I pm you my server ip? (the website is not yet operational)

Thank you!
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 8
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
there is no pm system. Use the contact us form by clicking on the "Contact us" at the bottom of the site.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 9
Accepted Answer Pending Moderation
Hi


Which css file doe the code:

.overTxtLabel {
z-index:101;
}

Go on. Is it gantry css and if so which one?

Regards
GWS
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 10
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 11
Accepted Answer Pending Moderation
Hi Daniel,

Was not able to implement code provided above.

The issue turned out to be that the text was white!
Therefore only need to change colour of label text in bootstrap.css, which of course firebug helped me to find.

Cheers
GWS
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 12
Accepted Answer Pending Moderation
Hi Daniel,

Long time, no talk. Anyway, I've just installed this extension on my new site and in accordance with these posts, the text is not showing in the fields. I've added the CSS changes to the override.css file, but no change.

On checking the code, it appears that the value is missing from the input field.

<div><input name="jform[groups][FNAME]" id="FNAME" class="required inputbox input-medium" type="text" value="" title="First Name *"  /></div>


You can see this in action on my site at:
http://www.ricraftis.com.au/web-solutions/web-solutions

The labels are working fine if you hover over the fields.

Cheers,

Ric
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 13
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Ric,
In my opinion you have a different problem. I see that your page is not loading mootools-more - do you have a plugin that disables the loading of that library?

CMC needs mootools more to create the placeholders and to check that the form is valid before submission.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 14
Accepted Answer Pending Moderation
Hi Daniel

Still not able to find which css file to add the code. Even with video you provided. Sorry.


.overTxtLabel {
z-index:101;
}

My site is at http://www.thebijoutheatre.org.au/. Would you be able to help?

Kind regards
Trevor
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 15
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Trevor, I don't understand you. You said that the issue is that the color is white? Then why are you trying to add code for z-index?

Put the code in any css file that is loaded on the page:

.overTxtLabel {
color: #000;
}


you are using a rockettheme template -> check their docs and create a custom.css file that will be loaded on the page.

Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 16
Accepted Answer Pending Moderation
Hi Daniel

Sorry...I must have fallen asleep at the wheel. Thanks, that colour change worked a treat in an existing css file (without any reference to rockettheme docs or creation of custome.css).


Thanks again for your patience and assistance.

Kind regards
Trevor
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 17
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Coool (Y) :)
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 18
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