Subscriber name not being saved in MailChimp

Resolved Subscriber name not being saved in MailChimp

Hi,

I'm using CMC component for Joomla and everything works ok except for the subscribers name not being saved in Mailchimp subscription list. When a user enters his email and name and then hits subscribe button, I see the post URL is being built correctly with those fields and sent to the server as below:

jform%5Bgroups%5D%5BEMAIL%5D=ritchey82%40hotmail.com&jform%5Bgroups%5D%5BFNAME%5D=Carlos&jform%5Blistid%5D=f61ec73b61&5ebe28f40476da77bfe2259972ddbd1b=1

However, then I check Mailchimp control panel and the user is succesfully subscribed to the desired list, but the name field is missing. Do you know why this is happening?

Thanks in advance.

Responses (3)

Daniel Dimitrov

Support team

Accepted Answer Pending Moderation

Are you using the module or any of the plugins? The name should not be missing that is strange.

Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro

more than a month ago
CMC - Mailchimp for Joomla!
# 1

Bukimedia

Accepted Answer Pending Moderation

Hi Daniel,

We have the CMC plugin installed and enabled, and we are using the CMC module to get the users subscribed. You can see the module working here (the dark band with the green button "¡Sí!, Cuéntamelo"

:
http://www.bukimedia.com/es/blog

When people enters email and name in the fields there and hit the button to get subscribed, then we see that the name is not getting stored in Mailchimp.

more than a month ago
CMC - Mailchimp for Joomla!
# 2

Johnny

Accepted Answer Pending Moderation

I'm having the same issue - any resolution?

more than a month ago
CMC - Mailchimp for Joomla!
# 3

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