1. Diane Shawe
  2. Installation
  3. Monday, 04 February 2013
  4.  Subscribe via email
Hello,

I have downloaded the Tiles extension and installed it properly (or so I thought). However when I try to click on the extension in my components panel, the page turns dead and nothing loads. I tried uninstalling the extension and re installing it, yet nothing changes. Can someone offer a solution?

Thank you
Responses (4)
Yves Hoppe
Support team
Accepted Answer Pending Moderation
Hello Diane,

hmm sounds like a php error. Could you please turn on error_reporting (to development) and Joomla debugging (then you should get a error message)?

Which Joomla version are you using?

Best regards,

Yves
  1. more than a month ago
  2. Installation
  3. # 1
Accepted Answer Pending Moderation
Hello Yves,

I am using Joomla 2.5.4. I turned error reporting to development, but I cannot afford to have my site display these error messages. However, I did not see any errors regarding the Tiles extension. Do you have any other suggestions?

Thank you
  1. more than a month ago
  2. Installation
  3. # 2
Yves Hoppe
Support team
Accepted Answer Pending Moderation
Hi Diane,

you should really update to Joomla 2.5.8 - not only because of tiles. There are some severe security holes in you old version!

When it's still not working after the update, could you provide me a admin account to your site? Going to take a closer look then.

Best regards,

Yves

P.S.: You could also add me on Skype (yves.hoppe)
  1. more than a month ago
  2. Installation
  3. # 3
Accepted Answer Pending Moderation
Ok, my website editor has added you on skype. Thank you!
  1. more than a month ago
  2. Installation
  3. # 4
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