1. Steve Garcia
  2. CMC - Mailchimp for Joomla!
  3. Wednesday, 09 April 2014
  4.  Subscribe via email
Hi I have search the board and all though I have found some mention of my error I havent been able to resolve my error from those post. The error I get is when an email is submitted and the site returns a whit page with this error "{"html":"saved","error":false}". I think the email is submitting, the user just gets this white screen after submission. Please help.
Here is my test page
http://ridefastline.com/deansims

Best regards,
SG
Responses (3)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Steve,
You have a js error on the page:

ypeError: JSNUtils.setInnerLayout is not a function
...-content_inner3", "jsn-leftsidecontent", "jsn-rightsidecontent", "jsn-pos-innerl...

it is coming from the following file: http://ridefastline.com/cache/jsn_epic_pro/dd061c29f584de64f887d313f5415d55.js
Fix the error and after that the subscribe should work as expected :)
Cheers,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Accepted Answer Pending Moderation
Hi all,

I'm new here and before I post a new topic I decided to search if someone had the same problem as I am having now, and in fact I found this one which is pretty much the same that happens to me on this website: http://www.erptrainingcentre.com/

The thing is, I'm not an experienced programmer so despite Daniel Dimitrov spotted where is the problem, I will not be able to fix it.

Let me say that the CMC - Mailchimp for Joomla works very well so far, it's only this problem affecting which can confuse subscribers, since the link is setup to _self and opens a page (goes out from the website) with this line on top left; {"html":"Invalid Email Address: ","error":true}.

Can you please help me on this issue providing the solution if it is possible?

Thanks in advance
MM
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Miguel,
You actually have a different issue. If you publish the module in a normal position, not in this pop up than it will work.
The rokpopup module somehow injects the module into the popup. When he does this, it doesn't attach the necessary javascript events to the form.
I think that if you publish it to a normal location it should work.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
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