1. Howard
  2. CMC - Mailchimp for Joomla!
  3. Wednesday, 18 June 2014
  4.  Subscribe via email
I installed the extension and set it up with no (apparent) problem, but the field labels do not show on the form fields. Is this setup somewhere or is there something wrong? I'm running Joomla 3.2.0.

Thanks.
Responses (9)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Can we see the website. Most probably a js issue. Or maybe the form is not visible on the page per default and you have to first click somewhere to show it.
Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Accepted Answer Pending Moderation
Sure, the form is on keepingbusy.ca

Thanks.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Yes, you have 2 js errors on the page:

TypeError: e is not a function


!function(e){"use strict";e(function(){e.support.transition=function(){var e=fun...


bootstrap.min.js (line 6, col 26)
TypeError: $(...).ready is not a function


$(document).ready(function(){


keepingbusy.ca (line 56, col 4)


Most probably it is because of the second one as it points out that you have some kind of jquery conflict. Maybe loading 2 jquery versions on the same page. I would start debuging this by changing the template and checking if this resolves the problem. If it does, then maybe you can play with the settings of the template.

If it doesn't resolve it - I would start with disabling plugins and modules until it works. When it works you can start enabling modules and plugins until you find the module or combination of module and plugin that causes this.

Kind regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Accepted Answer Pending Moderation
Thanks very much - you were right. I disabled the "go to top" sliding link that the template provided and now the labels show up correctly on the e-mail form.

Thanks again for a great extension and all the help.

Howard
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
Accepted Answer Pending Moderation
Hi Guys

I'd be grateful if any could help me out with the same issue, my problem is that I've enabled the module in the footer menu by some hacks and as such no position id has been assigned to the module. I duplicated the module and assigned it to a position and the labels appeared, so that rules out any potential js conflict most likely, I looked at the core files and I suspect that the non-appearance of labels has got something to do with the module position.

Here's the website:
http://ndevrenvironmental.com/demo
User & Pass: demo

I'd appreciate any prompt response as I need to make this live in the coming week.
Thanks

Ali
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 5
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Ali,
Indeed, in your case you don't have a js conflict. The issue is - you don't include any of the javascript of the module??? That is why actually the module is not working at all.
You need to load the js files of the module. I don't see anything special in your template -> why don't you make the bottom to be a normal module position and just load all the modules there as standard joomla modules.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 6
Accepted Answer Pending Moderation
Thanks for your reply Daniel,

I'd very much like to keep the module in the footer as this is what the client (my boss) prefers, is there any other way around this?
Maybe tweaking the source files? I looked at default.php which generates the form, but I couldn't figure out why the label tag is not generated.

By the way I forgot to thank you earlier for developing such a useful module.
Thanks

Ali
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 7
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
HOw are you loading the module down in this position?
It seems that those 2 lines are not executed:
JHtml::_('behavior.framework', true);
JHtml::script(JURI::root() . '/media/mod_cmc/js/cmc.js');

I have no idea why this could be happening, but fact is - cmc.js is missing from your source on the page.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 8
Accepted Answer Pending Moderation
Daniel

Strangely enough I just loaded in module in the footer position and it just worked, don't know why I hadn't already done so.

Thanks again for your support.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 9
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