1. Matt
  2. CMC - Mailchimp for Joomla!
  3. Tuesday, 04 February 2020
  4.  Subscribe via email
Hello,
I just installed CMC - Mailchimp for Joomla. I added the token to the component, but I can't sync with my virtuemart store (v3.6.10). It just hangs on the "Shop synchronization in progress" pop up, No progress is indicated for any of the 4 categories to be sync'd. I do see this in my logs:
[03/Feb/2020:20:01:10 -0600] "GET /administrator/index.php?option=com_cmc&task=ecommerce.getsynctotalcount HTTP/1.1" 500 -

It looks like a 500 error is the cause, but there are no other errors reported.

Please advise, thanks!
-Matt
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
I haven't tested the integration since we last wrote. It's possible that something has changed on the virtuemart front.

Will need to setup a test environment and test.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
Accepted Answer Pending Moderation
0
Votes
Undo
I believe the latest version of VM (3.6) is the issue. Are you been able to test CMC successfully with 3.6?

Thanks for your help!
-Matt
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
Just checked and it is crashing for me as well. Something has changed. Will need to debug.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
Things have changed... I'll need some time to figure out where stuff was moved and how we are supposed to read the products out.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
0
Votes
Undo
Ok, thanks to Max from VM I think that we can have a quick fix.
Go in administrator/components/com_cmc/libraries/shopsync/shops/virtuemart.php

on line 5 and 6 you have:

require_once JPATH_ADMINISTRATOR . '/components/com_virtuemart/helpers/config.php';
require_once JPATH_ADMINISTRATOR . '/components/com_virtuemart/helpers/vmmodel.php';


change it to

require_once JPATH_ADMINISTRATOR . '/components/com_virtuemart/helpers/config.php';
VmConfig::loadConfig();


now rerun the sync and it should work. (or at least it did for me with test data)

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Daniel,

Thanks for looking into this. Max is a good guy!

I made the changes to the virtuemart.php file as you instructed and I see a little progress now. However, I am still getting an error while trying to sync (see attached image). We have ~275 products, but it came up as 0 then you can see the error behind the popup that says "Error Syncing Customers."

Let me know if I can provide any additional information.

Thanks,
-Matt
Attachments (1)
Accepted Answer Pending Moderation
0
Votes
Undo
Hi Dan,

I just wanted to follow up here as I am still having sync issues.

Thanks for all of your help,
-Matt
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

New comment first at the bottom, but should be on
Hi! We have set the comments to be sorted with the most recent comment on top. T...
0 Replies
Posted on Monday, 17 February 2020
  • New
  • Changing file attachment access level in an event
    Hi Daniel and Yves Something I'd noticed occasionally which annoys our users. U...
    7 Replies
    Posted on Thursday, 18 April 2019
    When parsing images...
    When parsing the images only about 800 out of 11,000 images were transferred to ...
    1 Replies
    Posted on Sunday, 16 February 2020
  • New
  • CMigrator error
    When i press the migrate button after setting everything up, nothing happens. It...
    2 Replies
    Posted on Sunday, 16 February 2020
  • Resolved
  • New
  • Veranstaltungen duplizieren versteckt diese
    Hi Yves, hier nochmal was, das mir aufgefallen ist und das ziemlich Probleme ...
    9 Replies
    Posted on Tuesday, 21 January 2020