1. Don White
  2. Bugs
  3. Friday, 15 June 2018
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I had problems with CMC and an unexpected instalation of Compojoom installer so I used the backend admin Extension Manager to remove them. However, the Community Builder signup form link no longer works - that link now returns an error message stating:

"() Class 'CompojoomHtmlBehavior' not found"

What is happeniong? I intended to reinstall CMC but I will not be held hostage to this.

Sincerely,

Don White
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Removing all CMC/Compojoom files from my website (going into the File Manager on the server and deleting every one of them) causes my website to return a 500 Internal Error message. What the heck happened to my website? This is ONLY an extension.

I am informing MailChimp of this as well asJoomla Extensions.
  1. more than a month ago
  2. Bugs
  3. # 1
Daniel Dimitrov
Support team
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Hey Don,

I'm sorry to hear that you had problems.

You say that you used the extension manager to remove the extension, but it seems that you removed lib_compojoom, but still have some other plugin/module that is calling a function from that library. This is why you get the error. You'll have to remove the plugin as well.

Note that with any joomla extension - if you remove it from the filesystem, it doesn't mean that you won't get an error. In the database in the #__extension table you have an entry for each installed extension. Joomla uses this to know which extension to call. So if you just remove the files and don't remove the entries from the #__extension table you run into such issues.

You should always use the extension manager to remove extensions as it makes sure that the entries in the db are also removed.

Kind regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 2
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