Blank Page on component backend

Resolved Blank Page on component backend

Allan
Newbie Area
Monday, 20 April 2015
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HI,

I have recently moved my site to a new server and now the CMandrill component shows a blank page. i have re-installed the component and i got to the add API key through the options panel. when i press save it shows a blank screen. i have disabled the component as when it is enabled i cant send any mails and it causes a problem with the site.

Can i get some advise as to what this problem might be?

I have turned on the error reporting through the joomla backend, but the page is still blank

Kind Regards,

Allan

Responses (1)

Daniel Dimitrov

Support team

Accepted Answer Pending Moderation

Hey alan,
If the page is blank and you've turned error reporting in joomla's global config, then this means that your server is configured not to show errors at all. Talk to your server admin - he should enable this then you can configure it through the global config.
Once we know what the error message is we may help

Cheers,
Daniel

Please if you use our extensions be so kind and review them at JED
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more than a month ago
Newbie Area
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