1. Ralf Mason
  2. Bugs
  3. Sunday, 06 September 2015
  4.  Subscribe via email
Hi,
I'm receiving the following error message when trying to register a new joomla user on my website using the CMC registration plug-in:
"An error has occurred and you couldn't be subscribed to our newsletter:FNAME must be provided - Please enter a value"
This only occurs with the CMC Registration plugin and not with the CMC Mailchimp module which works fine.

In my configuration I'm using the field mappings so the user does not need to enter their email address or name information a second time. However if I change this by removing the mappings, adding the fields for email address, first name and last name (forcing the user to enter the information), the error still occurs.

Looking at the console output in Chrome console output for the page there is one error:

Uncaught TypeError: jQuery(...).tooltip is not a function
which comes from component/?view=registration

This seems to be from the core Joomla user registration component so I'm not sure if this is causing or related to the CMC component error.

I'm running on Joomla version 3.4.3.

Any help appreciated!

Thanks

Ralf
Responses (2)
Accepted Answer Pending Moderation
Hi Daniel,
Yes the email address, first name and last name are all required fields within the Mail Chimp signup form. I assume that is the correct configuration?
Regards,
Ralf
  1. more than a month ago
  2. Bugs
  3. # 1
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
That is strange indeed. How is your list in Mailchimp configured. Is the first name required there?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 2
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