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Resolved Tiles and IE on joomla 3.2

  1. gadareth
    gadareth
  3. General
  4. Thursday, 05 December 2013
  5.  Subscribe via email
Mandatory information about my setup:

Have I searched the tickets before posting? Yes
Have I searched the forum before posting? Yes
Joomla! version: Joomla! 3.2.0 Stable [ Ember ] 6-November-2013 14:00 GMT
PHP version: 5.3.27
MySQL version: 5.5.33-31.1-log
Tiles version: 1.3.0
Direct link to the page that shows the issue: http://www.gadareth.it/monte2/#


Description of my issue:
Hi Yves,

On a fresh installation of joomla 3.2
with joomla templates Protostar
and Tiles Modern Template

with User Agent: Mozilla/5.0 (Windows NT 5.1; rv:25.0) Gecko/20100101 Firefox/25.0
everything works.

with User Agent: IE 8.6001.18702
the images appear black. by hovering appear. The links work.

How can I do for IE?

Regards,
gadareth
Responses (5)
Yves Hoppe
Yves Hoppe
Support team
The Voice Hole-in-One
Accepted Answer Pending Moderation
Hi Gadareth,

just to keep you updated - not sure why this is happening on your page, locally it works fine. Need to debug it more.

Yves
  1. more than a month ago
  2. General
  3. # 1
gadareth
gadareth
Accepted Answer Pending Moderation
Hello Hyves,
I tried with IE 8.0 to access the home demo of Tiles.
Even on your demo site occurs that the images appear black and passing the mouse over the images appear.
you can see it in the movie at:
http://www.gadareth.it/listing/tiles/Tiles-modern.avi
This happens even from my office computer (IE 8.0 also).
Can you please help me understand what's wrong?
Regards,
  1. more than a month ago
  2. General
  3. # 2
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey Gadareth,
I just tested our demo page with IE8 and it is working for me. Attached is a screenshot as a proof. I haven't hovered on any image - they were loaded per default.

In my opinion there is something wrong with your IE settings? Running in compatibility mode or too high security settings or just a buggy installation.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. General
  3. # 3
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Also thinking on this a little more - I would look at your site statistics. Currently IE has around 11% market share. Out of those 11% only 4 are running IE8.
http://www.w3schools.com/browsers/browsers_explorer.asp

The number is dropping every month so within the next 6 months very few people are actually going to use that browser. If I were you - I would check my statistics and on the base of them would decide what to do.

for us on compojoom we have less than 0.5% people who are with IE8, so we decided to drop the support for IE8 on our site. Check what the stats say about your site and maybe a better solution would be to let IE8 know that they are running outdated browser and they should install something better.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. General
  3. # 4
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. General
  3. # 5
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