The Mandrill Templates are not used

Resolved The Mandrill Templates are not used

pixpro
Newbie Area
Monday, 10 June 2013
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Hi,

I got the Mandrill system all set up, the domains are verified, the templates are in place and published.

I got the CMandrill extensions installed, API key inserted and the three templates for is done (for the com_user tasks register, request and remind) and connected to Mandrill templates.

The CMandrill plugin is activated.

The link in the email going out is tracked by Mandrill/CMandrill and sent by Mandrill so the connetctions seems to work fine.

My problem is that the templates from Mandrill is not used when sending the transaction emails.

Please advice how to solve my problem.

Responses (2)

Daniel Dimitrov

Support team

Accepted Answer Pending Moderation

I have a template for com_users view:registration task:register and it is being used. So maybe check the API logs on mandrill?

Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro

more than a month ago
Newbie Area
# 1

Daniel Ullenius

Accepted Answer Pending Moderation

I have the exact same problem. The API logs show that we're seeing /messages/send calls but no messages/send-template.

more than a month ago
Newbie Area
# 2

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