1. Paul Scarrott
  2. General Talk
  3. Thursday, 24 April 2014
  4.  Subscribe via email
I'm having a bit of an issue syncing a list. I've just installed the component, entered my API key and set up webhooks as in your documentation. When I go to Sync Lists it successfully shows the list. However, when I tick it and click Synchronize, it processes briefly and then shows 'Null Undefined' above the list ID and nothing more happens. When i close the List Synchronisation window, I still see 'You don't have any synced lists yet. Sync your lists now by clicking the sync button.'

I've checked on the Mailchimp API calls list and I can see the call is being made successfully. There are many lines showing:

Date/Time  Result  Throttled?  Source IP  Method  Format  Exec Time  User Agent  Ver  Response
2014-04-24 16:38:52 GMT {tick} nope 217.***.***.70 lists php 0.039s MCAPI/1.3 1.3 n/a
2014-04-24 16:38:50 GMT {tick} nope 217.***.***.70 lists php 0.04s MCAPI/1.3 1.3 n/a
2014-04-24 16:34:01 GMT {tick} nope 217.***.***.70 lists php 0.039s MCAPI/1.3 1.3 n/a
2014-04-24 16:33:59 GMT {tick} nope 217.***.***.70 lists php 0.039s MCAPI/1.3 1.3 n/a
2014-04-24 16:29:46 GMT {tick} nope 217.***.***.70 lists php 0.045s MCAPI/1.3 1.3 n/a

Any idea why this might be?
Responses (1)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Set number of hotspots / user groups
Hi, I'm working with Hotspots for my new website and I love it! After trying ...
0 Replies
Posted on Monday, 31 March 2025
  • New
  • J5 compatibility for Hotspots
    Hi guys, Just started to update my old J3x website. Is there J5 compatibility p...
    1 Replies
    Posted on Monday, 24 February 2025
    • #Hotspots
    • #hotspots Joomla 5
    Text size in the comment input form
    Hello. How can I increase the font size in the comment input field? For examp...
    0 Replies
    Posted on Wednesday, 26 February 2025
    • #CComment 6
    Problem with enlarged image
    Hello. When you click on the image in the comments, it does not appear in the ce...
    1 Replies
    Posted on Wednesday, 26 February 2025
    Black square instead of images in comments
    Hello. In comments instead of images I see black squares. Here is an example. h...
    0 Replies
    Posted on Wednesday, 26 February 2025
    • #ccoment pro