1. Sarah Greenwood
  2. CMC - Mailchimp for Joomla!
  3. Wednesday, 17 September 2014
  4.  Subscribe via email
When a user signs up for the newsletter, the thank you message does not display just the Message 'saved' - not sure what could be conflicting?
Responses (8)
Accepted Answer Pending Moderation
Does anyone has a solution to this? I got the same issue
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
You guys have a javascript conflict on the page. When this happens we can' tsend the information to the server using ajax and we do a normal request. On the server we send the data to mailchimp and redirect you back to the page and show you the message "saved". In order to fix this -> you'll have to look at your browser console for the error message that happens, find out what's causing it and disable the module, plugin or template part that has the bad javascript.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Accepted Answer Pending Moderation
I have checked my console after submitting an e-mailadres trough the module, but I can't find out what is blocking the javascript.
Maybe you can help me? The page: http://portal2risk.vormfunctie.nl/
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
ReferenceError: el is not defined
portal2...ctie.nl (line 1)

This is the error that I see on your page.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
Accepted Answer Pending Moderation
But that doesn't say which module or plugin in conflicting. I tried to turn off some modules and plugins, but nothing is working.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 5
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Tibbe,
well, it actually does: http://portal2risk.vormfunctie.nl/component/scriptmerge/?format=raw&tmpl=component&type=js&app=0&version=1&files=JEYkTS8kUy8kSi9tb28kdC1jb3JlLiRKLCRGJE0vJFMvJEovY29yZS4kSiwkRiRNLyRTLyRKL3B1bnljb2RlLiRKLCRGJE0vJFMvJEovdmFsaWRhdGUuJEosJEYkTS9tb2RfY21jLyRKL2NtYy4kSiwkRiRNLyRTLyRKL2h0bWw1ZmFsbGJhY2suJEosJEYkTS9jb21fZmluZGVyLyRKL2F1dG9jb21wbGV0ZXIuJEosJEZtb2R1bGVzL21vZF9idF9sb2dpbi90bXBsLyRKL2RlZmF1bHQuJEosJEZwbHVnaW5zLyRTL2xhenlsb2FkZm9yam9vbWxhL2xhenlsb2FkZm9yam9vbWxhLiRK

So - turn off the plugin that does the merging and minification and then have a look at the site -> you'll get a more meaningfull error this time showing you the file that is causing it. By having a look at the file location you could determine in which module, plugin or component this code comes from.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 6
Accepted Answer Pending Moderation
Thank you, I found the problem.

It turned out to be a small snippet of code I added manually trough the plugin 'Jquery Easy' which removed tooltips. Removed it and now it works!

Is there a possiblity to redirect people to a specific page when signing up?
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 7
Accepted Answer Pending Moderation
Hi there,

I have just installed the CMC plugin and all went well until I tested the subscription and I am getting the saved message instead of thank you, I'm not a developer so don't really know what I am doing but tried having a look at the browser console and get this message, I believe that Superfish is a plugin but it's a clients site and I can't find the Superfish plugin anywhere...any ideas?

<script>
window.addEvent('load', function() {
new JCaption('img.caption');
});
WebFontConfig = {
google: { families: [ 'Open Sans|Open Sans|Open Sans|Open Sans' ] }
};
(function() {
var wf = document.createElement('script');
wf.src = ('https:' == document.location.protocol ? 'https' : 'http') +
'://http://ajax.googleapis.com/ajax/libs/webfont/1/webfont.js';
wf.type = 'text/javascript';
wf.async = 'true';
var s = document.getElementsByTagName('script')[0];
s.parentNode.insertBefore(wf, s);
})();
jQuery.noConflict();
jQuery(document).ready(function(){ jQuery("ul.superfish";).superfish(); });
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 8
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