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Resolved Problem with list synchronisation

  1. dupin
    dupin
  3. CMC - Mailchimp for Joomla!
  4. Thursday, 03 September 2015
  5.  Subscribe via email
Dear all
I have installed CMC on my joomla I have added the mailchimp API key in the component and I have added the webhhoks url in mailchimp list but when I want to sync the lists it tells me that it can't find any list.
I am stuck since one day on that problem could you please help me ?
Thanks you by advance,

Laetitia
Responses (4)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
That's strange. If you want me to look at this send me admin access to the site.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
GenevièveK
GenevièveK
Accepted Answer Pending Moderation
Hello.

I have the same problem. I have installed CMC, created a MailChimp account, copied the API key from MailChimp, copied the webhook into my list. But when I synchronise in Joomla, I have no list in MailChimp. Could you please help me ?

I before tried on the loaclhost test site with ngrok, without success. Then I tried on the real site.

Best regards,
Geneviève
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
So, it's not working on both sites? I'll have to have a look. Can you provide me with backend and ftp access to the site. I need FTP, since most probably I would have to debug.
You can mail them to me: daniel@compojoom.com

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Okay, for other users having a similar issue. Geneviève told me that the issue is resolved. Her API key was not enabled.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
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