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Resolved No syncronizing list

  1. Antonio Rama
    Antonio Rama
  3. CMC - Mailchimp for Joomla!
  4. Tuesday, 28 July 2015
  5.  Subscribe via email
Hello, I have just installed CMC and I have a problem. I have follow all your documentation steps and I think it works well. When I add a new subscriber in mailchimp automatically appear in my joomla backend, so I think the API and webhook are right.
But when I try to syncr lists, nothing happens. I select both lists, click "synchronize" and... no error, no ok, nothing... if I came back to lists I just read "You don't have any synced lists yet. Sync your lists now by clicking the sync button."
I have put the maximun error message and now in my users I have this message in list field "Notice: Undefined property: CmcViewUsers::$listNames in /homepages/38/d484486754/htdocs/territoriosnow/administrator/components/com_cmc/views/users/tmpl/default.php on line 204". I don't know if this error is connected wiht the previous one.

Thanks
Responses (5)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
I'm not sure that I understand.
When you hit syncrhonise -> you get a list with your lists. You have to select the list that you want to synchronise and then again hit the sync button. Once you do we fetch the user. After that you no longer need to do this if you have your webhooks configured.

I also don#t understand where are the users from mailchimp appearing in your backend if you haven't synced the lists in the first place?

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Antonio Rama
Antonio Rama
Accepted Answer Pending Moderation
The problem is that when I select the list I want to synchronize first time and I click sync button again, nothing happend. There is a message that I have to wait until synchronization is finished and never finish...
If I go to users tab I have users that I have create in mailchimp, but they don't belong to any list.
And if I try to create a new user in CMC I don't have lists where add them. THe list field is empty.
I don't know if you could check in my backend
Thanks
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey Antonio,
Please send me a mail with access credentials to the site and I'll have a look. Down at the bottom is a contact-us/email button.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
So I had a look at your site and the problem is the addthis plugin. First of all - it executes in the backend, where it shouldn't actually execute. Second - it executes in ajax requests, where it shouldn't actually execute. So I disabled it and now it all works fine.
If you want contact the author of that plugin and notify them of the problem. They should update it to not screw up other people's code.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
Antonio Rama
Antonio Rama
Accepted Answer Pending Moderation
Thanks Daniel¡¡¡ I'll write them.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 5
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