1. Johnny
  2. CMC - Mailchimp for Joomla!
  3. Wednesday, 04 June 2014
  4.  Subscribe via email
Hi,

I am using this plugin on my Joomla 3.2 site. When users register on my site their email is successfully sent to my mailchimp list, however their First Name and Surname are not - thet are blank when I view mailchimp.

Any ideas why?

Thanks,

J
Responses (17)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Are those 2 fields required in mailchimp? Are you showing them in the module? If they are not required, then most probably people are not filling them up.

Regards,
DAniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Accepted Answer Pending Moderation
The two fields are not required in mailchimp.

When I use the module - email, name and surname all send fine and it works.

However when I use the registration plugin only the email field sends, name and surname are ignored.

Any ideas?

Thanks for your response
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Are those fields filled out during registration? We are currently enable to read the value out of the default registration fields. The user has to fill out the fields in the newsletter form as well.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Accepted Answer Pending Moderation
Hi,

Yes the three fields are filled out during registration.

I have amended the code so that it reads the default registration fields and auto populates (I followed the instructions here)

My code is now as follows;

document.getElementById('jform_cmc_groups_FNAME').value = document.getElementById('jform_firstname').value;
document.getElementById('jform_cmc_groups_LNAME').value = document.getElementById('jform_lastname').value;
document.getElementById('jform_cmc_groups_EMAIL').value = document.getElementById('jform_email1').value;


The code works perfectly and auto populates the fields, however the Name and Surname are not sent to mailchimp.

I can provide website details if this will help?

Thanks again
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Okay, I'll investigate and fix this in the next version (expected in July)

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 5
Accepted Answer Pending Moderation
Thank,

I look forward to the fix and new release.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 6
Accepted Answer Pending Moderation
I have the same issue and look forward to the fix as well
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 7
Accepted Answer Pending Moderation
I have downloaded the new version of CMC 1.51 and overwritten the old installation. Added the information to the field mapping section
FNAME=name:0
LNAME=name:1


But the information is still not captured and added to the mailchimp list. I have been adjusting the settings over and over but still no luck.

I have checked the mailchimp form and the fields are LNAME and FNAME. The email field is captured.

My form looks like this:
* Required field
Name: *
Username: *
Password: *
Confirm Password: *
Email Address: *
Confirm email Address: *

Newsletter (optional)
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 8
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
The above config works for logged in users. So when you login the field should be filled out? Isn't that the case. Or are we talking about the registration plugin?
Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 9
Accepted Answer Pending Moderation
I am referring to the registration plugin.

Thanks
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 10
Accepted Answer Pending Moderation
I have discovered that if I set them as regular fields they are also not being captured in mailchimp.

The newsletter module does capture the information, it is only the registration plugin.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 11
Accepted Answer Pending Moderation
Joomla! 3.3.0 Stable
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 12
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Hey Matt,
I'll need to check it. I know that I tested it when I released it, so I don't understand why it isn't working for you. I'll let you know what I find.

Cheers,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 13
Accepted Answer Pending Moderation
Have you managed to find anything or is it just me?
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 14
Accepted Answer Pending Moderation
Hi

Any luck with getting this resolved, as I am having the same issue..

Thanks

Nick
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 15
Accepted Answer Pending Moderation
same issue for me
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 16
Accepted Answer Pending Moderation
Hi,

Im also having the same issue, is working fine with the module, but not with the registration plugin.
Is there any news on this as I see it was first reported almost 2 years ago.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 17
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