1. Jip Jonker
  2. General
  3. Tuesday, 31 March 2020
  4.  Subscribe via email
Hi! We are using CComments on several sites and we get some 'complaints' from the website managers about double e-mails they receive when new comments are posted. These users are member of a usergroup thats is set as moderator. We want them to be notified of new comments.

But they seem to get multiple mails about a new comment. Not sure if this is always or sometimes. I told the that, when they are also the author of the article they would probably get a notification by mail twice. But in some cases they are not the author and still get two e-mails.

It would be great if CComments could somehow detect if an e-mail has already been send about a new comment and then only send it once. Regardless of what group the user is in or if they are the author.

Any thoughts on this?

Kind regards,
Jip
Responses (3)


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