1. Helen Nunley
  2. CMC - Mailchimp for Joomla!
  3. Friday, 26 August 2016
  4.  Subscribe via email
Hi,

I cannot get my list of 730 in MailChimp to sync in the backend of my site past 250. What should I check?

Thanks,
Helen
Daniel Dimitrov Accepted Answer Pending Moderation
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Hey Helen,
Can you provide me with access to the page (both admin and ftp - you can send me a mail with them)? My guess is that you are getting some kind of error after the first batch of 250 (notice or warning for some reason).

Regards,
DAniel
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Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Helen Nunley Accepted Answer Pending Moderation
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I sent you an email. Thanks!!
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Daniel Dimitrov Accepted Answer Pending Moderation
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Hey Helen,
I just checked, but I'm not sure what's going on. It seems that you have some kind of cache on the site. When I change a cmc file this is not reflected until I hit ctrl + f5 in the browser. And the same ´happens actually with the request. The first one goes fine and then after that the second request is cached with the values of the first one. We are storing the previous result in the session and then loading it again from the session. But in your case everything gets cached so the list synchronise doesn't work as expected. This doesn't seem to be the joomla cache. Do you have any other caching enabled on the site? Can you think of something?

Regards,
Daniel
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Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
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  3. # 3
Ian Pollard Accepted Answer Pending Moderation
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Hi,

I'm getting the same problem. 250 then stops.
I use sh404SEF and also JCH Optimize Pro but as far as I know they're only supposed to work on the front end.
Any help appreciated.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
Helen Nunley Accepted Answer Pending Moderation
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Hi Daniel,

I am still working on this. I use Admin Tools. What is the file and path that is used to run the sync? I will add it to my allowed exceptions and see if that helps.

Thanks,
Helen
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 5
Daniel Dimitrov Accepted Answer Pending Moderation
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administrator\components\com_cmc\controllers\sync.json.php
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Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
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Helen Nunley Accepted Answer Pending Moderation
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Hi Daniel,

I added that to the exceptions list in Admin Tools, but it still stalls at 250. I am not aware of any caching that may be disrupting the sessions.

Will it still work properly without the syncing?

Thanks,
Helen
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 7
Ian Pollard Accepted Answer Pending Moderation
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I'd like to see any notice/error as output and an echo to the screen of communication to see what's going on and debug that way
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Daniel Dimitrov Accepted Answer Pending Moderation
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@Ian since right now we don't show this information. You can use the developer tools in your browser to see the response that the server is giving you for the failing requests.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 9
Jim HIll Accepted Answer Pending Moderation
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Doing the same thing for me and I see also for several others on this forum. Sync stops at 250 users.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 10
Daniel Dimitrov Accepted Answer Pending Moderation
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Hey Jim,

Send me a mail with login credentials to your site and I'll have a look.

regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 11
Richard Accepted Answer Pending Moderation
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I'm having the same issue, no more than 250 users being synchronized. I have no caching enabled.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 12
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