1. Gaurav
  2. Bugs
  3. Wednesday, 28 May 2014
  4.  Subscribe via email
Hi,

I installed the plugin and configured it as shown in the documentation (added API key and enabled the plugin). I even configured the DKIM and SPF records at the Mandrill backend. But Joomla refuses to send the mails via Mandrill. The moment I disable the plugin, the mails go fine via the usual server. I'm running the latest version (3.0.2) on Joomla 2.5.20.

Looking forward to your assistance.
Responses (2)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
What means refuses? Do you get any errors?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Accepted Answer Pending Moderation
Nope, no errors as such. For example post User Registration on the front-end, the user never receives the confirmation mail. And when I try the Mass Mail feature from Joomla's backend, it simply says The mail could not be sent.

I even tried configuring it via SMTP instead but still no go.
  1. more than a month ago
  2. Bugs
  3. # 2
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