1. VanLaet
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  3. Friday, 15 May 2015
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Hello (sorry for my bad english)
I'm doing my first site and it seems that i've got a problem with the hotspot map :( it doesn't appear on the page...

Here is a printscreen :


I think there is a problem with the template but i don't have any ideas of what to do...
Someone can help me ?
Thanks !
Attachments (1)
Responses (6)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Don't worry about your english - ours isn't better either :)

It looks that you have a js error on the page. To determine if the template is the problem, just change to a default joomla template. If the map is loading, then you know that the template is the reason. (also look at the js console for errors - sometimes you can figure out which script is causing a problem).
If after changing to a standard template the map is still not loading, then you most probably have a plugin problem. Start disabling the system plugins untill the map works.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Accepted Answer Pending Moderation
Hello
I tried others templates and somes of them work so there's a probem with the one i use
on the js console i've got this (but i can't translate ^^)
Do you see something?
Thank you very much !

Error: Connection closed
Trace de la pile :
Front<.destroy@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/protocol.js:1113:23
exports.WalkerFront<.destroy@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/actors/inspector.js:2701:5
frontProto/</proto[name]/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/protocol.js:1331:11
resolve@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:40:40
then@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:20:43
resolve@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:72:11
resolve@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:40:11
then@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:20:43
resolve@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:72:11
resolve@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:40:11
then@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:20:43
resolve@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/deprecated-sync-thenables.js:72:11
Front<.onPacket@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/server/protocol.js:1208:7
DebuggerClient.prototype.onPacket@resource://gre/modules/devtools/dbg-client.jsm:890:7
http://LocalDebuggerTransport.prototype.send/<@resource://gre/modules/devtools/dbg-client.jsm -> resource://gre/modules/devtools/transport/transport.js:545:11
makeInfallible/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/DevToolsUtils.js:83:14
makeInfallible/<@resource://gre/modules/commonjs/toolkit/loader.js -> resource://gre/modules/devtools/DevToolsUtils.js:83:14
deprecated-sync-thenables.js:48
L'utilisation de « getAttributeNode() » est obsolète. Utiliser « getAttribute() » à la place. mootools-core.js:108:0
Une chaîne vide a été transmise à « getElementById() ». jquery.min.js:2:0
Les valeurs de KeyboardEvent.key commençant par « Dead » sont obsolètes et seront fusionnées sous la forme unique « Dead ». Consulter https://developer.mozilla.org/en-US/docs/Web/API/KeyboardEvent.key pour plus d'informations. jquery.min.js:3:0
La valeur « Left » de KeyboardEvent.key est obsolète et sera renommée en « ArrowLeft ». Consulter https://developer.mozilla.org/en-US/docs/Web/API/KeyboardEvent.key pour plus d'informations. jquery.min.js:3:0
La valeur « Right » de KeyboardEvent.key est obsolète et sera renommée en « ArrowRight ». Consulter https://developer.mozilla.org/en-US/docs/Web/API/KeyboardEvent.key pour plus d'informations. jquery.min.js:3:0
Une chaîne vide a été transmise à « getElementById() ». jquery.min.js:2:0
La valeur « Up » de KeyboardEvent.key est obsolète et sera renommée en « ArrowUp ». Consulter https://developer.mozilla.org/en-US/docs/Web/API/KeyboardEvent.key pour plus d'informations. jquery.min.js:3:0
Une chaîne vide a été transmise à « getElementById() ». jquery.min.js:2:0
  1. more than a month ago
  2. Bugs
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
most probably jquery conflict. Do you have several jquery versions on the page? Can I get an url to the page?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
Accepted Answer Pending Moderation
Sorry i don't know about the jquery versions of the page. :dry:
Here is the url : http://lafipe.be/index.php/les-amo/les-membres-de-la-fipe
Thank you very much for your help !
  1. more than a month ago
  2. Bugs
  3. # 4
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Is this a joomla 2.5 site? You have one time our jquery, one time mos_iccalendar jquery, one time this:
<script src="http://ajax.googleapis.com/ajax/libs/jquery/1.8.3/jquery.min.js"></script>

Install the jquery easy plugin and there is a big chance that it will work after that.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 5
Accepted Answer Pending Moderation
Youhou ! it works :cheer:
Thanks a lot !!!!!
  1. more than a month ago
  2. Bugs
  3. # 6
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