1. Gary Piland
  2. Bug report
  3. Wednesday, 02 November 2022
  4.  Subscribe via email
Hello. Not sure this is really a bug, but I didn't know where else to post this question.

We have a Hotspots Pro installation on ExploreHolton.com. Recently, I noticed several of the locations have lost their correct latitude and longitude.

When I try to geocode them to fix it it, says, "We are sorry, but we were unable to find the coordinates of the given hotspots."

I tried reentering the address in the location and even tried deleting the location and reentering it. No luck. It's like the geocode isn't working anymore.

I have my Google API key entered correctly but it looks like HotSpots is no longer able to find addresses for me.

Can you tell me what I'm doing wrong?

When I go to this website and enter the address, it finds the longitude and latitude correctly.

https://www.latlong.net
You do not have permission to view the content of this accepted answer.
Responses (4)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Anzeige von mehrtägigen Events auf Buchungsseite
We have been using Matukio for quite some time now. Unfortunately, we have been ...
5 Replies
Posted on Sunday, 03 August 2025
  • Resolved
  • Is Ccomment still alive?
    Is Ccomment still being supported? It's time for my Pro renewal but I haven't se...
    2 Replies
    Posted on Thursday, 14 August 2025
  • Resolved
  • Assistance Needed – Error When Posting Comments
    Hello, I’m experiencing an issue when trying to submit a comment on my site u...
    0 Replies
    Posted on Sunday, 10 August 2025
    Hotspots Pro 6.0.13 compatability with Joomla 5.3.
    Running Hotspots Pro 6.0.13 on Joomla 4.4.13 and want to upgrade to Joomla 5.3.1...
    2 Replies
    Posted on Friday, 04 July 2025
    some questions on Hotspots
    Hi, On Hotspots extension : 1) is it possible to add our own map layer / v...
    0 Replies
    Posted on Thursday, 03 July 2025