Error: "A backend database error has occurred."

Resolved Error: "A backend database error has occurred."

Hello,
This is a great plugin and have had it working great so far.

In testing, I am able to subscribe to my MailChimp list without issues but once in a while, a subscriber will get the message that says, "A backend database error has occurred. Please try again later or report the issue." The subscription will still go through. Is there any way to get rid of this message?

I've provided a screen shot. I'm running Joomla 3.1.5

Thanks!

Mario

Responses (2)

Daniel Dimitrov

Support team

Accepted Answer Pending Moderation

Is this message something that one can reproduce? Is it happening all the time or just from time to time. Are you on good hosting?

Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro

more than a month ago
CMC - Mailchimp for Joomla!
# 1

Mario

Accepted Answer Pending Moderation

Thanks for the reply.

The error happens at random times. I had tested it 3 times and did not receive the error and 2 other users each got the error when they tried it.

I host my own server and everything seems good on it. No other errors to speak of.

Mario

more than a month ago
CMC - Mailchimp for Joomla!
# 2

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