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Resolved Error 400 when trying to submit a new subscription

  1. Kevin Ecker
    Kevin Ecker
  3. CMC - Mailchimp for Joomla!
  4. Thursday, 08 September 2016
  5.  Subscribe via email
I have the module setup in the sidebar of a Joomla site, and when I try to submit a new subscription, I get:

"Error 400: The resource submitted could not be validated. For field - specific details, see the 'errors' array."

Anyone have any idea how to fix this, or what's wrong? Or even how to access this errors array I'm supposed to be checking?
Responses (8)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Do you perhaps have a required field in the mailchimp form, that you are not showing on the site?

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
Kevin Ecker
Kevin Ecker
Accepted Answer Pending Moderation
Near as I can tell no. Where do I double check that?
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 2
Kevin Ecker
Kevin Ecker
Accepted Answer Pending Moderation
Nevermind I found it, the only required field is the email and that's present. I double checked the MailChimp API and the list unique IDs, they all check out.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 3
Kevin Ecker
Kevin Ecker
Accepted Answer Pending Moderation
Here is a screenshot of the module setup, anything jump out at you?? This setup has been working for years, and near as I can tell nothing has changed, either on the site or on MailChimp.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 4
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey Kevin,
If you want send me access credentials to your website and I'll try to debug this.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 5
Kevin Ecker
Kevin Ecker
Accepted Answer Pending Moderation
Ok rather than publicly post an admin login to the site, is it possible to send you an email or private message on this board with the login credentials?
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 6
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Haha, Nobody wants you to post those publicly :) I meant over email: daniel@compojoom.com
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 7
Kevin Ecker
Kevin Ecker
Accepted Answer Pending Moderation
Emailed.
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 8
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