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Resolved Double Opt-in not changing user's status from Pending

  1. Question
  1. korgster
    korgster
  3. CMC - Mailchimp for Joomla!
  4. Wednesday, 06 February 2019
  5.  Subscribe via email
Hi folks,

I have double opt-in selected in the configuration. In a test, when I follow the double opt-in link and double opt-in, I click on the button (and acknowledge the recaptcha) but... the status of the user in the CMC user list remains PENDING. It never changes to Subscribed.

What am I doing wrong?
Cheers!
G
Accepted Answer
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Have you configured the callback URL?

If you are following a link to the mailchimp site, then you need to configure the callback url. The callback url will be called by mailchimp and it will update the local database with the changes.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # Permalink
Responses (2)
korgster
korgster
Accepted Answer Pending Moderation
Thanks so much Daniel,

That was it. A new MC account had been created to replace the original. I didn't think of replacing the new web hook link in MC.

Thanks again for the solution.
Cheers!
  1. more than a month ago
  2. CMC - Mailchimp for Joomla!
  3. # 1
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