Double Opt-in not changing user's status from Pending

Resolved Double Opt-in not changing user's status from Pending

Question

Hi folks,

I have double opt-in selected in the configuration. In a test, when I follow the double opt-in link and double opt-in, I click on the button (and acknowledge the recaptcha) but... the status of the user in the CMC user list remains PENDING. It never changes to Subscribed.

What am I doing wrong?
Cheers!
G

Accepted Answer

Daniel Dimitrov

Support team

Accepted Answer Pending Moderation

Have you configured the callback URL?

If you are following a link to the mailchimp site, then you need to configure the callback url. The callback url will be called by mailchimp and it will update the local database with the changes.

Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro

Responses (2)

korgster

Accepted Answer Pending Moderation

Thanks so much Daniel,

That was it. A new MC account had been created to replace the original. I didn't think of replacing the new web hook link in MC.

Thanks again for the solution.
Cheers!

more than a month ago
CMC - Mailchimp for Joomla!
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