1. Thomas Hunziker
  2. CTransifex
  3. Tuesday, 24 September 2013
  4.  Subscribe via email
I have to problems.

If you look at http://www.sermonspeaker.net/download/language-packs.html you see that some languages are listed twice. Like English, German, Russian and Chinese. I had this happen for some time now and my guess is that if someone translates multiple files on Transifex in a short time, like when updating only a few strings in multiple files, then the webhooks fires to fast and cTransifex gets confused. But that's just a guess :-)

Usually I was able to just recreate the files using the "Get Data" button in the backend. But when I tried to do that today the button did nothing. In fact the whole modal goes through the roof (only partially visible on top) when opening. It comes back to normal when I resize the browser to a smaller width. But clicking the "Get Data" button seems to do nothing at all.
Tested using IE11 and Chrome on Joomla 3.1.5.
Using the developer tools I see that the button requests the link "administrator/index.php?option=com_ctransifex&task=transifex.resources&format=raw" and stays at "pending".

Edit: Just saw in error logs:
[Tue Sep 24 19:43:10 2013] [warn] [client http://www.xxx.yyy.zzz] Timeout waiting for output from CGI script /path/to/php, referer: http://www.example.com/administrator/index.php?option=com_ctransifex&view=projects#
[Tue Sep 24 19:43:10 2013] [error] [client http://www.xxx.yyy.zzz] Script timed out before returning headers: php, referer: http://www.example.com/administrator/index.php?option=com_ctransifex&view=projects#
Responses (10)
Accepted Answer Pending Moderation
Another observation: The "doubled" language packs contain only the manifest file, not language files.
  1. more than a month ago
  2. CTransifex
  3. # 1
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
I'm not sure about the double lang packs.. I can't see any extension on compojoom.com that has them.

About the get data -> this points to a javascript error? Do you have something in the console? And also what happens when you directly call the url? do you get a response?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CTransifex
  3. # 2
Accepted Answer Pending Moderation
Console doesn't show anything. But server error log shows a time out.

I'll ask the hoster if he blocks Transifex or something like that.
  1. more than a month ago
  2. CTransifex
  3. # 3
Accepted Answer Pending Moderation
Hi Daniel

The error was indeed caused by my hoster. Somehow transifex managed to get into their blacklist. That's fixed now and the button works again fine.

However the modal is still moved to the top so only the button is barely visible.

Did you see that before?
  1. more than a month ago
  2. CTransifex
  3. # 4
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
No, I haven't. How big is your browser?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CTransifex
  3. # 5
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
And is this joomla 3 or 2.5?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CTransifex
  3. # 6
Accepted Answer Pending Moderation
It's Joomla 3.1.5.

Screenshot whit browser using ~1280*1024 pixel:
http://www.sermonspeaker.net/images/bugs/getdata.png
Tested in Chrome and IE11, so doesn't seem to be browser related.

When I make the window smaller it jumps back to normal around ~745 pixel width.
  1. more than a month ago
  2. CTransifex
  3. # 7
Accepted Answer Pending Moderation
same for me ...
  1. more than a month ago
  2. CTransifex
  3. # 8
Accepted Answer Pending Moderation
  1. more than a month ago
  2. CTransifex
  3. # 9
Accepted Answer Pending Moderation
Concerning the duplicate translations - I occationally see this on our VirtueMart translations download page, too. Today I've taken a screenshot of a translation that showed up four times and also cut out a few lines from the the file com_ctransifex.error.php, which looked like being related to that issue. I don't understand this kind of stuff, but maybe it gives you a hint what is going on there. :)

I've attached a zip file holding the cutout from the log file and the screenshot.
  1. more than a month ago
  2. CTransifex
  3. # 10
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