1. Robert Fairhead
  2. Bugs
  3. Saturday, 12 December 2020
  4.  Subscribe via email

I've had someone tell me she couldn't leave a comment on one my blog posts - I don't think it matters which post, but here's a link to the one she wanted to comment on:


I tested the posting a comment via my desktop browser and didn't have a problem. When I checked with her, she said she'd used an Android phone to post the comment.

So, I ran a number of tests on my phones and tablets with the following results:

Android tablet - okay
Apple phone - okay
Android phone - failed

After touching Send on my Android phone the Send button is replaced with a Saving... button and hangs.

I don't know what make of phone or Android OS the other person has, but mine is a Galaxy S8+ running the latest update of OS.

I can't find anything in the CComment configuration options that could cause this problem. I also searched your support database but couldn't find a matching problem - perhaps I used the wrong search criteria?

Could someone in your team run a test with their Android phone to see if they can post a comment? (The comments are moderated, so it won't go live.)

Or give me some tips on how to track down and resolve this problem?

of a couple of people tell me they couldn't leave
Responses (0)

There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

Matukio for Joomla 4
Hello Yves, Long time no see... I am still using everyday your fantastic M...
8 Replies
Posted on Thursday, 16 September 2021
  • New
  • Drupal 6 "Book" hierarchy handling in CM
    I didn't see a CMigrator category? This is a pre-sales question: First: My Dr...
    3 Replies
    Posted on Sunday, 12 September 2021
  • New
    • #cmigrator
    • #drupal
    • #book format
    • #hierarchy
    JRequest" not found
    what can i do ?...
    0 Replies
    Posted on Thursday, 16 September 2021
  • New
  • Help in Issue please =)
    Dear hotspots: I write because in backend dashboard appears an error Noti...
    3 Replies
    Posted on Monday, 06 September 2021
  • Resolved
  • problem of the matukio-search plugin with latest J
    we updated to the latest Joomla version 3.9.25 recently. there seems to be a pro...
    6 Replies
    Posted on Sunday, 07 March 2021
  • Resolved