1. Robert Fairhead
  2. Bugs
  3. Saturday, 12 December 2020
  4.  Subscribe via email
Hi,

I've had someone tell me she couldn't leave a comment on one my blog posts - I don't think it matters which post, but here's a link to the one she wanted to comment on:

https://tallandtrue.com.au/blog/to-kindle-or-not-to-kindle

I tested the posting a comment via my desktop browser and didn't have a problem. When I checked with her, she said she'd used an Android phone to post the comment.

So, I ran a number of tests on my phones and tablets with the following results:

Android tablet - okay
Apple phone - okay
Android phone - failed

After touching Send on my Android phone the Send button is replaced with a Saving... button and hangs.

I don't know what make of phone or Android OS the other person has, but mine is a Galaxy S8+ running the latest update of OS.

I can't find anything in the CComment configuration options that could cause this problem. I also searched your support database but couldn't find a matching problem - perhaps I used the wrong search criteria?

Could someone in your team run a test with their Android phone to see if they can post a comment? (The comments are moderated, so it won't go live.)

Or give me some tips on how to track down and resolve this problem?



of a couple of people tell me they couldn't leave
Responses (0)


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

Maps Not Displaying
I recently moved to https and now that the maps don't display I thought that was...
0 Replies
Posted on Tuesday, 11 May 2021
  • New
  • Übersicht Buchunge, Warteliste, Freie Plätze bei m
    Gibt es eine Möglichkeit eine Übersicht über alle markierten Veranstaltungen ein...
    0 Replies
    Posted on Monday, 10 May 2021
  • New
  • Tag functionality
    Hello Yves, the last question of our presale questions was the following: ...
    28 Replies
    Posted on Sunday, 28 February 2021
    b.split is not a function
    Dear Admin I got this warning in red: User Engagement b.split is not a func...
    9 Replies
    Posted on Saturday, 01 May 2021
    Problems with priviledges
    Hello, I installedthe trial version pf CCComment, it worlks BUT when I click on...
    4 Replies
    Posted on Thursday, 20 September 2018