Recent
Categories
Tags
Users
View Replies (5)

Resolved CMC - Mailchimp for Joomla! question

  1. Issue
  1. BJI
    BJI
  3. Other extensions
  4. Thursday, 03 May 2018
  5.  Subscribe via email
I am using CMC - Mailchimp for Joomla! on my site. When someone signs up and the information goes to my mailchimp list, the first name shows as '59a795cd1b49b' rather than the first name.

I realized the first name showing as '59a795cd1b49b' is only for those that have a status of pending.

How can I fix this?

Thanks very much.
Responses (5)
BJI
BJI
Accepted Answer Pending Moderation
I realized the first name showing as '59a795cd1b49b' is only for those that have a status of pending. Is there a way of fixing this?
  1. more than a month ago
  2. Other extensions
  3. # 1
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
So in mailchimp you see this? 59a795cd1b49b
and once they confirm the subscirption it changes to the normal name?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Other extensions
  3. # 2
BJI
BJI
Accepted Answer Pending Moderation
Some people never confirm, so their first name stays as 59a795cd1b49b. Then when I send out a newsletter with "Hi (first name)" it's going to read as "Hi 59a795cd1b49b." Not ideal!

And I just noticed that one person is 'subscribed' and the number is still there as their name.
  1. more than a month ago
  2. Other extensions
  3. # 3
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
If people never confirm, mailchimp won't send a mail to them. That's why it is double opt-in
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Other extensions
  3. # 4
BJI
BJI
Accepted Answer Pending Moderation
Yes, and their name is still added to the mailchimp list, so when I send out a newsletter, they will receive that newsletter even though they show as pending in CMC and their name will show in the newsletter as the number instead of their first name.
  1. more than a month ago
  2. Other extensions
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
or Ask a Question

Last questions

Emanuel Ober
Emanuel Ober
Anzeige von mehrtägigen Events auf Buchungsseite
We have been using Matukio for quite some time now. Unfortunately, we have been ...
5 Replies
Posted on Sunday, 03 August 2025
  • Resolved
    • Dave
    Dave
    Is Ccomment still alive?
    Is Ccomment still being supported? It's time for my Pro renewal but I haven't se...
    2 Replies
    Posted on Thursday, 14 August 2025
  • Resolved
    • Zlatko Enev
    Zlatko Enev
    Assistance Needed – Error When Posting Comments
    Hello, I’m experiencing an issue when trying to submit a comment on my site u...
    0 Replies
    Posted on Sunday, 10 August 2025
    Pim van Wijngaarden
    Pim van Wijngaarden
    Hotspots Pro 6.0.13 compatability with Joomla 5.3.
    Running Hotspots Pro 6.0.13 on Joomla 4.4.13 and want to upgrade to Joomla 5.3.1...
    2 Replies
    Posted on Friday, 04 July 2025
    Laurent Lacoste
    Laurent Lacoste
    some questions on Hotspots
    Hi, On Hotspots extension : 1) is it possible to add our own map layer / v...
    0 Replies
    Posted on Thursday, 03 July 2025