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Resolved CMC - Mailchimp for Joomla! question

  1. Issue
  1. BJI
    BJI
  3. Other extensions
  4. Thursday, 03 May 2018
  5.  Subscribe via email
I am using CMC - Mailchimp for Joomla! on my site. When someone signs up and the information goes to my mailchimp list, the first name shows as '59a795cd1b49b' rather than the first name.

I realized the first name showing as '59a795cd1b49b' is only for those that have a status of pending.

How can I fix this?

Thanks very much.
Responses (5)
BJI
BJI
Accepted Answer Pending Moderation
I realized the first name showing as '59a795cd1b49b' is only for those that have a status of pending. Is there a way of fixing this?
  1. more than a month ago
  2. Other extensions
  3. # 1
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
So in mailchimp you see this? 59a795cd1b49b
and once they confirm the subscirption it changes to the normal name?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Other extensions
  3. # 2
BJI
BJI
Accepted Answer Pending Moderation
Some people never confirm, so their first name stays as 59a795cd1b49b. Then when I send out a newsletter with "Hi (first name)" it's going to read as "Hi 59a795cd1b49b." Not ideal!

And I just noticed that one person is 'subscribed' and the number is still there as their name.
  1. more than a month ago
  2. Other extensions
  3. # 3
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
If people never confirm, mailchimp won't send a mail to them. That's why it is double opt-in
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Other extensions
  3. # 4
BJI
BJI
Accepted Answer Pending Moderation
Yes, and their name is still added to the mailchimp list, so when I send out a newsletter, they will receive that newsletter even though they show as pending in CMC and their name will show in the newsletter as the number instead of their first name.
  1. more than a month ago
  2. Other extensions
  3. # 5
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