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Resolved CComments stuck on 'Saving...'

  1. James
    James
  3. Bugs
  4. Wednesday, 28 August 2013
  5.  Subscribe via email
hi,

just installed CComments Core on joomla 2.5.9
I have it excluded from all categories wanting to specify single articles to use the plugin.

I added it to one of my articles with the tag: {ccomment on}
Which is working. The comment area appears on the article and can be interacted with.

however when you press 'Save' the button changes to 'Saving...' and just gets stuck there.

EDIT: google dev tools say 404 not found:
http://mydomain.com/?option=com_comment&task=comment.insert&format=json&c293acfc008dc9af9ed2a1c6d47f38d5=1
Responses (5)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
When is the site going to be accessible from the outside? I don't have a lot of ideas right now and I need to look in the code of your page.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
James
James
Accepted Answer Pending Moderation
Not entirely sure where I'm looking, but the only response I can find is the 404

Failed to load resource: the server responded with a status of 404 (Not Found)
  1. more than a month ago
  2. Bugs
  3. # 2
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Can you look at the request response? My guess is that you have some errors or warnings there.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
James
James
Accepted Answer Pending Moderation
hi,

Unfortunately I cant show you the website as it's on a testserver that cannot be accessed outside the local network, I can give you a copy of what the console throws out

GET ...http://testserver.co.uk/?option=com_comment&task=comment.insert&format=json&33f8d94e7d069e185a319f5fd4ae766c=1 404 (Not Found) mootools-core.js:485
c.Request.Class.send mootools-core.js:485
i.extend.$owner mootools-core.js:141
send mootools-more.js:250
b.(anonymous function) mootools-core.js:488
i.extend.$owner mootools-core.js:141
Class.sync comment.js:53
i.extend.$owner mootools-core.js:141
self.(anonymous function) epitome-model-sync.js:166
Class.save epitome-model-sync.js:239
i.extend.$owner mootools-core.js:141
Class.processCommentForm comments-outer.js:551
i.extend.$owner mootools-core.js:141
Class.options.onProcessCommentForm comments-outer.js:298
(anonymous function) mootools-core.js:149
(anonymous function) mootools-core.js:33
Array.implement.each mootools-core.js:40
Events.Class.fireEvent mootools-core.js:149
i.extend.$owner mootools-core.js:141
(anonymous function) epitome-view.js:121
k mootools-core.js:382
A mootools-core.js:392
e mootools-core.js:368
  1. more than a month ago
  2. Bugs
  3. # 4
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Hey James,
First of all -> update to the latest joomla version. It is not secure to run an outdated joomla version... You need to have at least 2.5.14.

If it is not working after that I would like to have a look at your site.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 5
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