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Resolved CComment not fetching properly into the website structure

  1. Issue
  1. Alex
    Alex
  3. Bugs
  4. Monday, 15 October 2018
  5.  Subscribe via email
Hi,

Been using Core version and even highly interested in purchasing the pro version of this nice commenting component until today after upgrading my Template (Audacity from RocketTheme) and it`s framework(Gantry) to the latest version then CComment started showing up in a bad form on my website. I haver attached a picture of what I mean.

Thank you for looking into this.
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Pic.png Pic.png
Accepted Answer
Igor Mihaljko
Igor Mihaljko
The Voice
Accepted Answer Pending Moderation
Hi,

what happens if you disable RokBooster, clear Joomla cache and then visit the page
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # Permalink
Responses (7)
Igor Mihaljko
Igor Mihaljko
The Voice
Accepted Answer Pending Moderation
Hi,

did you try to clear your Joomla and browser cache after the update?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Alex
Alex
Accepted Answer Pending Moderation
I have and even tried it on safari on which I never opened it.
  1. more than a month ago
  2. Bugs
  3. # 2
Igor Mihaljko
Igor Mihaljko
The Voice
Accepted Answer Pending Moderation
Hi,

can you provide URL of the page where we can see the issue?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
Alex
Alex
Accepted Answer Pending Moderation
Hope it`s not wrong to put my website url here.

If you check my homepage https://www.wedostreaming.com/ all is ok, but where ever there is a post at the bottom of which there is Comment section, this happens.

like this one : https://www.wedostreaming.com/iptv/88-how-to-install-iptv-on-stb-emu-android-version
  1. more than a month ago
  2. Bugs
  3. # 4
Alex
Alex
Accepted Answer Pending Moderation
What happens? it will result in me being impressed and thanking you a lot :)

Well done mate, what was the issue?

What does that RokBooster do anyways?
  1. more than a month ago
  2. Bugs
  3. # 5
Igor Mihaljko
Igor Mihaljko
The Voice
Accepted Answer Pending Moderation
Hi,

you can find what it is ding here
https://rockettheme.com/joomla/extensions/rokbooster
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 6
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