CB User not getting added to MailChimp

Resolved CB User not getting added to MailChimp

I have CMC 3.0.1 installed in Joomla 3.6.2 with Community Builder 2.0.15. I have entered the API key and webhook. I have the CB plugin installed, enabled and field mapping setup as:

EMAIL=email
FNAME=firstname
LNAME=lastname

Those are correct names from both MC and CB. I also have some additional fields setup to sync some user choices. Those fields show up in the registration form from Mailchimp fine.

I have done the sync in the CMC component also with my Mailchimp list.

When I do a user registration, and confirm the email sent from CB, nothing is added to Mailchimp and no user is added to the list of users in CMC (not sure if it's supposed to). Everything appears to be setup as needed, but it's simply not adding new registrants. What could I be missing potentially?

Responses (4)

Nathan Gifford

Accepted Answer Pending Moderation

Well last night, they were not being automatically added to MC until I synchronized again. This morning, my test was automatically added. So I guess it's working now. I'll keep an eye and let you know if we need some assistance. Thanks!

more than a month ago
CMC - Mailchimp for Joomla!
# 1

Daniel Dimitrov

Support team

Accepted Answer Pending Moderation

When a user subscribes, then he should be automatically added to mailchimp (after he clicks the link in the confirmation mail).

So what exactly is happening on your site? You register the user with CB - he gets added to the cmc database? But he doesn't get added to the mailchimp website?

Regards,
Daniel

Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro

more than a month ago
CMC - Mailchimp for Joomla!
# 2

Nathan Gifford

Accepted Answer Pending Moderation

Okay, I've got it working now. I didn't realize there was a manual step of having to synchronize the list regularly. So before an email newsletter is sent out, I need to do a sync in CMC. Right? Is there any way to have this automated?

If users can't automatically be added to MailChimp, is there a cron job or something that I could run to do the list sync every night at midnight... or something like that?

more than a month ago
CMC - Mailchimp for Joomla!
# 3

Nathan Gifford

Accepted Answer Pending Moderation

Any help? Please? Nothing is getting added to Mailchimp at all and I need to launch this site. Thanks!

more than a month ago
CMC - Mailchimp for Joomla!
# 4

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