1. Allen Thompson
  2. Newbie area
  3. Friday, 05 May 2017
  4.  Subscribe via email
 Hi,

I have just purchased and installed HotSpots Advanced but just can't get past installing the full version over the core. Whatever I do I can only get the Core version installed.

When I try to install using the Compojoom installer, it asks for the Domain installation ID which I enter and then go to "Next". The installer throws an error telling me that:

Error installing extension Error getting download, check your Download id and make sure your server supports curl!

The download ID and Domain ID are correct and I have checked these. The Download ID is in the configuration settings so I can't quite get why I can't update. My server supports cURL.

Which "key" do I need to enter - Download ID or Domain ID? I have tried both but without success.

Thanks

Allen Thompson
Responses (2)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Anzeige von mehrtägigen Events auf Buchungsseite
We have been using Matukio for quite some time now. Unfortunately, we have been ...
5 Replies
Posted on Sunday, 03 August 2025
  • Resolved
  • Is Ccomment still alive?
    Is Ccomment still being supported? It's time for my Pro renewal but I haven't se...
    2 Replies
    Posted on Thursday, 14 August 2025
  • Resolved
  • Assistance Needed – Error When Posting Comments
    Hello, I’m experiencing an issue when trying to submit a comment on my site u...
    0 Replies
    Posted on Sunday, 10 August 2025
    Hotspots Pro 6.0.13 compatability with Joomla 5.3.
    Running Hotspots Pro 6.0.13 on Joomla 4.4.13 and want to upgrade to Joomla 5.3.1...
    2 Replies
    Posted on Friday, 04 July 2025
    some questions on Hotspots
    Hi, On Hotspots extension : 1) is it possible to add our own map layer / v...
    0 Replies
    Posted on Thursday, 03 July 2025