1. Allen Thompson
  2. Newbie area
  3. Friday, 05 May 2017
  4.  Subscribe via email
 Hi,

I have just purchased and installed HotSpots Advanced but just can't get past installing the full version over the core. Whatever I do I can only get the Core version installed.

When I try to install using the Compojoom installer, it asks for the Domain installation ID which I enter and then go to "Next". The installer throws an error telling me that:

Error installing extension Error getting download, check your Download id and make sure your server supports curl!

The download ID and Domain ID are correct and I have checked these. The Download ID is in the configuration settings so I can't quite get why I can't update. My server supports cURL.

Which "key" do I need to enter - Download ID or Domain ID? I have tried both but without success.

Thanks

Allen Thompson
Responses (2)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

error message when adding/cofiguring email address
When configuring the email plugin that send a email message to admin when a new ...
0 Replies
Posted on Friday, 09 May 2025
  • New
  • CMigrator: Path from Drupal 6 to J5?
    (Category s/b CMigrator, but didn't see it on the list) I'm interested in usi...
    0 Replies
    Posted on Monday, 28 April 2025
    Dowload all Hotspots entries
    Hi there, I'm looking for a way to dowload all the Hotspots entries. I've got t...
    0 Replies
    Posted on Sunday, 06 April 2025
    • #kml
    • #download
    Set number of hotspots / user groups
    Hi, I'm working with Hotspots for my new website and I love it! After trying ...
    0 Replies
    Posted on Monday, 31 March 2025
    J5 compatibility for Hotspots
    Hi guys, Just started to update my old J3x website. Is there J5 compatibility p...
    1 Replies
    Posted on Monday, 24 February 2025
    • #Hotspots
    • #hotspots Joomla 5