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Resolved Can't create new gallery

  1. homeplan
    homeplan
  3. General
  4. Friday, 14 February 2014
  5.  Subscribe via email
Mandatory information about my setup:

Have I searched the tickets before posting? Yes
Have I searched the forum before posting? Yes (found the same error https://compojoom.com/forum/110-installation/17535-installation-troubles but there is no solution)
Joomla! version: 2.5.18
PHP version: 5.3.23
MySQL version: 5.1.71
Tiles version: 1.3.0
Direct link to the page that shows the issue: (unknown)
http://www.homeplan.gr/j2517/administrator/index.php?option=com_tiles&view=galleries

Description of my issue:
When I try to create a new gallery I get a blank screen.
Responses (6)
Yves Hoppe
Yves Hoppe
Support team
The Voice Hole-in-One
Accepted Answer Pending Moderation
Hi,

can you try adding the following line to the galleries controller file? We are currently working on a hotfix. On some Installations it seems that the admin controller is not loaded properly:

administrator/components/com_tiles/controllers/galleries.php

At the top of the file right after the other import add:

jimport( 'joomla.application.component.controlleradmin' );

Best regards

Yves
  1. more than a month ago
  2. General
  3. # 1
homeplan
homeplan
Accepted Answer Pending Moderation
We had some progress. Now I can add a new gallery but I can't add new tiles or even see the tiles of the test-galleries or the new gallery.
  1. more than a month ago
  2. General
  3. # 2
Yves Hoppe
Yves Hoppe
Support team
The Voice Hole-in-One
Accepted Answer Pending Moderation
Hmm in the tiles view we don't use the JControllerAdmin - do you see a white page again?

Yves
  1. more than a month ago
  2. General
  3. # 3
homeplan
homeplan
Accepted Answer Pending Moderation
No. I actually can see the control panel of the Tile-elements (see attached picture)
  1. more than a month ago
  2. General
  3. # 4
Yves Hoppe
Yves Hoppe
Support team
The Voice Hole-in-One
Accepted Answer Pending Moderation
Hmm sounds like a javascript error - maybe trhough one of the admin plugin?

Can you create a super admin account for me? (credentials to yves@compojoom.com) - then i have a look.

Best regards

Yves
  1. more than a month ago
  2. General
  3. # 5
homeplan
homeplan
Accepted Answer Pending Moderation
I downgraded from v1.3.0 to v1.2.0, as suggested, and it worked just fine.
Thank you for your quick response.
  1. more than a month ago
  2. General
  3. # 6
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