1. Przemyslaw Kacprzak
  2. Sherlock Holmes
  3. Bug report
  4. Friday, 03 November 2017
  5.  Subscribe via email
Dear Matukio designers,

I really like your component and it's very useful for many of us, but only when IT WORKS! Unfortunately, recently I have more days when it's not working then when it does. I'm rally starting to look for some other, commercial component, that doesn't have so many bugs more and more. Can you please take more care about your product before you take a money for it?

At the moment, my bookings don't work, because nobody can register. When you press "Book" button you get 500 error. Yes, I know I need to open and save Booking Fields form and I did it like 4 times. I've edit Default Booking Form, also Booking tab in Event editing window and it' doesn't help.
The funny is that the old events, before update with a lot of Custom Fields are working good - Book button works, but as soon as I delete Custom Fields in that event by choosing "Delete Custom Booking Form" the problem is the same - Book button redirects to Error 500:

"Your form is missing a fee / quantity select, please add one in the form edit. Did you load and save the booking form once?"

Can you please fix this problem or just give me back the money I spent and I will find another component for it. It's to serious part of our website to be untrustfull.
You do not have permission to view the content of this accepted answer.
Responses (7)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Hotspots Pro 6.0.13 compatability with Joomla 5.3.
Running Hotspots Pro 6.0.13 on Joomla 4.4.13 and want to upgrade to Joomla 5.3.1...
2 Replies
Posted on Friday, 04 July 2025
  • New
  • some questions on Hotspots
    Hi, On Hotspots extension : 1) is it possible to add our own map layer / v...
    0 Replies
    Posted on Thursday, 03 July 2025
  • New
  • Trying to resize the image in the comments
    Hey everyone, Basically I am trying to make the images in the comments smalle...
    9 Replies
    Posted on Wednesday, 12 August 2009
    J5 compatibility for Hotspots
    Hi guys, Just started to update my old J3x website. Is there J5 compatibility p...
    2 Replies
    Posted on Monday, 24 February 2025
    • #Hotspots
    • #hotspots Joomla 5
    error message when adding/cofiguring email address
    When configuring the email plugin that send a email message to admin when a new ...
    0 Replies
    Posted on Friday, 09 May 2025