1. Przemyslaw Kacprzak
  2. Sherlock Holmes
  3. Bug report
  4. Friday, 03 November 2017
  5.  Subscribe via email
Dear Matukio designers,

I really like your component and it's very useful for many of us, but only when IT WORKS! Unfortunately, recently I have more days when it's not working then when it does. I'm rally starting to look for some other, commercial component, that doesn't have so many bugs more and more. Can you please take more care about your product before you take a money for it?

At the moment, my bookings don't work, because nobody can register. When you press "Book" button you get 500 error. Yes, I know I need to open and save Booking Fields form and I did it like 4 times. I've edit Default Booking Form, also Booking tab in Event editing window and it' doesn't help.
The funny is that the old events, before update with a lot of Custom Fields are working good - Book button works, but as soon as I delete Custom Fields in that event by choosing "Delete Custom Booking Form" the problem is the same - Book button redirects to Error 500:

"Your form is missing a fee / quantity select, please add one in the form edit. Did you load and save the booking form once?"

Can you please fix this problem or just give me back the money I spent and I will find another component for it. It's to serious part of our website to be untrustfull.
You do not have permission to view the content of this accepted answer.
Responses (7)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Complete Uninstall to Work in J4??
We have recently updated a site from Joomlav3 to v4 (4.4.2). Now when we go to m...
4 Replies
Posted on Tuesday, 30 April 2024
  • New
  • verschiedene URL's für Kursübersicht einer Kategor
    Hallo, ich habe eine Frage in Bezug auf SEO: ein externer Spezialist macht die...
    1 Replies
    Posted on Monday, 29 April 2024
  • New
  • Google no index für bestimmte Seiten/Details
    Hallo ich habe eine kleine Frage: wo kann ich einstellen, dass Google die Seite...
    1 Replies
    Posted on Wednesday, 24 April 2024
    Changes to Submission Form?
    Are you able to make changes to the Hotspot submission form? There are several f...
    0 Replies
    Posted on Friday, 26 April 2024
    Question regarding custom fields
    How do I access custom fields after I have created them?...
    0 Replies
    Posted on Wednesday, 24 April 2024
    • #custom fields