1. Jeremy Janzen
  2. CMandrill for Joomla
  3. Monday, 14 April 2014
  4.  Subscribe via email
Hey,

I'm getting a blank back-end page when clicking on the component. I turned on maximum error reporting and got this error:
Fatal error: Cannot use object of type stdClass as array in /xxx/xxx/public_html/libraries/cmandrill/query/query.php on line 236


Would very much appreciate any assistance. I tried checkin, cleaning cache etc. but it's still blank.

I'm on PHP 5.3.28 and Joomla 2.5.17
Responses (6)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Wow, never seen anything like this. When did it happen? Have you provided an API key? or you weren't able to get to the options screen?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 1
Accepted Answer Pending Moderation
I cannot get to the options screen to add the API key.
Previously I had CMandrill working just fine. But with Heartbleed I had to change my API key so I tried that today and was greeted by the blank page.

Isn't it the same error message as Petr's in this thread?
https://compojoom.com/forum/116-mandrill-for-joomla/18401-back-end-page-will-not-load
( ! ) Fatal error: Cannot use object of type stdClass as array in [........]/libraries/cmandrill/query/query.php on line 236
That looks identical.
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Let us do an experiment. Maybe the issue is the old api key.
Go to your database and navigate to #__extensions. Find the com_cmandrill entry and under parameters you'll see where we store the api key. Replace it with your new one and check the backend. If that doesn't fix it I'll have to have a look myself.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 3
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Actually try to go to this url once you are logged in into the backend:
http://your-site.com/index.php?option=com_config&view=component&component=com_cmandrill

This should open the component config page.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 4
Accepted Answer Pending Moderation
Hi Daniel,

Thanks for the help. But I get a 404 error when I go to that URL.
http://nucleus-soundlab.com/index.php?option=com_config&view=component&component=com_cmandrill

I think perhaps you meant:
http://nucleus-soundlab.com/administrator/index.php?option=com_config&view=component&component=com_cmandrill
That does indeed take me to the backend options page. I changed my API key and saved.

Here is the only really weird thing. Upon save/closeing the page my browser starts infinitely reloading it - like its in a loop of some kind... If I just choose 'save' then it seems to be fine.
I just tested the plugin and it seems to be sending through Mandrill ok again. But I still cannot reach the backend page normally. Do you want to have a look? BTW I did also contact my shared hosting at Bigscoots.com and they were unable to find any misconfigurations.
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 5
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
Okay, can you give me credentials to your site. Send them to daniel@compojoom.com
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 6
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