Recent
Categories
Tags
Users
View Replies (5)

Resolved API key Error

  1. Derrick Joel
    Derrick Joel
  3. CMandrill for Joomla
  4. Monday, 09 November 2015
  5.  Subscribe via email
I have been using Cmandril for sometime untill recently when all mails stopped sending and getting error on frontend "We were unable to decode the JSON response from the Mandrill API" and on accessing the component from administrator side I get this (It seems that the api key you provided is incorrect) error despite having the right key in place.
Responses (5)
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Are you sure that the key is active and that the key is entered without any spaces in the config?

If the app says invalid key, then it is for some reason invalid and we can't connect to mandrill.
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 1
Derrick Joel
Derrick Joel
Accepted Answer Pending Moderation
I cross checked everything and the API key is the one I generated on my mandrill account.
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 2
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
Is perhaps the key restricted to some IP or something? Can you generate a new key and add try with it?

Are you sure that you've provided the key in the cmnadrill component options?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 3
Derrick Joel
Derrick Joel
Accepted Answer Pending Moderation
I've generated new keys severally with no luck. Cmandill was working well for several months but all of a sudden just observed that mails stopped going. I went to the component and found that error! What can be the possible source?
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 4
Daniel Dimitrov
Daniel Dimitrov
Support team
Sherlock Holmes The Voice
Accepted Answer Pending Moderation
No idea. But if the component says - wrong api key, then the api key is wrong.

If you want we can do a skype session and I can look at this with you. (my skype nickname: the_ai87)

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. CMandrill for Joomla
  3. # 5
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.
or Ask a Question

Last questions

Platform Hattinga Verschure
Platform Hattinga Verschure
Change map title
Hi, Where can I change the title 'Hotspots' in the map overview (see attachme...
3 Replies
Posted on Sunday, 05 September 2021
Michael Elofsson
Michael Elofsson
Comment text
When I reply to a comment as an admin, my reply is shown in bold text. It looks ...
5 Replies
Posted on Sunday, 29 December 2024
  • Resolved
    • Michael Elofsson
    Michael Elofsson
    Profile image for admin not showing
    Hi, profile image for administrator is not showing in comment. https://www.hu...
    2 Replies
    Posted on Friday, 13 December 2024
  • Resolved
    • Sebastian Stańczyk
    Sebastian Stańczyk
    CComment - field - website address
    Hello In previous versions of CComment, it was possible to enable a field in ...
    1 Replies
    Posted on Saturday, 14 December 2024
    Max
    Max
    Comment input field is not displayed
    If I want to leave a comment on a post, I click on the button and a new page wit...
    5 Replies
    Posted on Friday, 20 December 2024