1. anand mahey
  2. Bugs
  3. Friday, 24 July 2015
  4.  Subscribe via email
My System info:
Joomla: 3.4.3
Fox Contact: 3.4.4
Cmandrill Version: 4.0.0

Hello. I have been using Cmandrill for awhile now, together with Fox Contact.
Upon updating both Fox Contact and Cmandrill, for some reason mails keep getting sent and received as plain text with HTML & CSS codes. Upon disabling CMandrill, it works fine.

Please advise.
Responses (3)
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
hm. Do you have some kind of a template set for fox contact in CMandrill?
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 1
Accepted Answer Pending Moderation
Hello, Thank you for replying

I don't have a template set in CMandrill for Fox Contact. However, Fox Contact itself has a template which it automatically applies to all emails. It can be viewed here:

Fox Contact Template

In fact i have verified that the update in Fox Contact now applies a template to emails.

There might be a conflict there? CMandrill looks for a template - No Template looks for Global Template - No Global Template sends as plain text. I think this is where the problem is.

Is there any way to stop CMandrill looking for a template within CMandrill completely? If this could be a feature, where the user can turn off CMandrill Templates, and CMandrill looking for Templates, and it only does the Transactional Emails it would be fantastic.

Thank you
  1. more than a month ago
  2. Bugs
  3. # 2
Daniel Dimitrov
Support team
Accepted Answer Pending Moderation
No, that is not really true. No matter if we find a template or not, we always do this check:

if ($this->ContentType == 'text/plain')
{
$message['text'] = $this->Body;
}
else
{
$message['html'] = $this->Body;
$message['auto_text'] = true;
}


If the mail is supposed to be sent as html, we'll send it as html. Otherwise as plain text. my guess is that when Fox Contact is calling sendMail, they are not setting t he $mode to true. If the mode is set to true, then the contentType is set to html, otherweise it is text/plain.

Regards,
Daniel
Please if you use our extensions be so kind and review them at JED
Matukio | Hotspots Pro | CComment Pro
  1. more than a month ago
  2. Bugs
  3. # 3
  • Page :
  • 1


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Last questions

CB User location not copied to hotspots table
HI, I'm having an issue where the CB plugin is not writing the data to the ho...
1 Replies
Posted on Thursday, 26 January 2023
  • Resolved
  • New
  • CB plugin not installing automatically
    Hi, When installing the component it does not install the plugin for Communit...
    6 Replies
    Posted on Tuesday, 17 January 2023
  • Resolved
  • Buchungs-eMail wird nach Update nicht korrekt darg
    Hallo zusammen, ich habe vor einer Woche das Update auf Matukio 7.12 durchgefüh...
    4 Replies
    Posted on Tuesday, 24 January 2023
  • Resolved
  • New
  • Submission form doesn't send data to database or w
    I don't know if this is a bug, but the submission form all of a sudden, maybe af...
    2 Replies
    Posted on Monday, 23 January 2023
  • New
    • #custom fields
    • #submission form,
    Error adding KML file
    I just bought Hotspots Pro today. Needed a new map solution when my free GMapFP ...
    6 Replies
    Posted on Monday, 23 January 2023
  • Resolved
  • New