1. Janet Merriman
  2. Installation
  3. Thursday, 18 December 2008
  4.  Subscribe via email
Hi,

I installed this component onto a V1.58 Joomla installation. The component worked fine until the client tried to respond to a comment with a lengthy post. She increased the comment character length in the security section (set to -1) and then tried to delete her comments so she could reenter it. The page showed a 500 internal server error and now we can't go to the Manage Comments page of the component. Any idea what went wrong and/or how to fix it? I tried uninstalling the component and reinstalling it, but still can't get to the manage comments page.

One thing I noticed on the reinstall is I got the message about Local Charset not being utf-8, but I'm not sure how to find out what I should change that to. Not sure if that caused the problem, but I thought worth mentioning.

Thanks for any assistance you might be able to provide. I'd like to get this working again.
Responses (22)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

some questions on Hotspots
Hi, On Hotspots extension : 1) is it possible to add our own map layer / v...
0 Replies
Posted on Thursday, 03 July 2025
  • New
  • Trying to resize the image in the comments
    Hey everyone, Basically I am trying to make the images in the comments smalle...
    9 Replies
    Posted on Wednesday, 12 August 2009
    J5 compatibility for Hotspots
    Hi guys, Just started to update my old J3x website. Is there J5 compatibility p...
    2 Replies
    Posted on Monday, 24 February 2025
    • #Hotspots
    • #hotspots Joomla 5
    error message when adding/cofiguring email address
    When configuring the email plugin that send a email message to admin when a new ...
    0 Replies
    Posted on Friday, 09 May 2025
    CMigrator: Path from Drupal 6 to J5?
    (Category s/b CMigrator, but didn't see it on the list) I'm interested in usi...
    0 Replies
    Posted on Monday, 28 April 2025