1. Janet Merriman
  2. Installation
  3. Thursday, 18 December 2008
  4.  Subscribe via email
Hi,

I installed this component onto a V1.58 Joomla installation. The component worked fine until the client tried to respond to a comment with a lengthy post. She increased the comment character length in the security section (set to -1) and then tried to delete her comments so she could reenter it. The page showed a 500 internal server error and now we can't go to the Manage Comments page of the component. Any idea what went wrong and/or how to fix it? I tried uninstalling the component and reinstalling it, but still can't get to the manage comments page.

One thing I noticed on the reinstall is I got the message about Local Charset not being utf-8, but I'm not sure how to find out what I should change that to. Not sure if that caused the problem, but I thought worth mentioning.

Thanks for any assistance you might be able to provide. I'd like to get this working again.
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