1. Janet Merriman
  2. Installation
  3. Thursday, 18 December 2008
  4.  Subscribe via email
Hi,

I installed this component onto a V1.58 Joomla installation. The component worked fine until the client tried to respond to a comment with a lengthy post. She increased the comment character length in the security section (set to -1) and then tried to delete her comments so she could reenter it. The page showed a 500 internal server error and now we can't go to the Manage Comments page of the component. Any idea what went wrong and/or how to fix it? I tried uninstalling the component and reinstalling it, but still can't get to the manage comments page.

One thing I noticed on the reinstall is I got the message about Local Charset not being utf-8, but I'm not sure how to find out what I should change that to. Not sure if that caused the problem, but I thought worth mentioning.

Thanks for any assistance you might be able to provide. I'd like to get this working again.
Responses (22)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Custom Fields: Checkbox not working anymore in J!5
We are still in the support-time-range and have an urgent issue. the customer ca...
0 Replies
Posted on Friday, 12 September 2025
  • New
  • Anzeige von mehrtägigen Events auf Buchungsseite
    We have been using Matukio for quite some time now. Unfortunately, we have been ...
    5 Replies
    Posted on Sunday, 03 August 2025
  • Resolved
  • Is Ccomment still alive?
    Is Ccomment still being supported? It's time for my Pro renewal but I haven't se...
    2 Replies
    Posted on Thursday, 14 August 2025
  • Resolved
  • Assistance Needed – Error When Posting Comments
    Hello, I’m experiencing an issue when trying to submit a comment on my site u...
    0 Replies
    Posted on Sunday, 10 August 2025
    Hotspots Pro 6.0.13 compatability with Joomla 5.3.
    Running Hotspots Pro 6.0.13 on Joomla 4.4.13 and want to upgrade to Joomla 5.3.1...
    2 Replies
    Posted on Friday, 04 July 2025