1. Pat Vanden Bosche
  2. Extensions
  3. Thursday, 25 June 2015
  4.  Subscribe via email
I just purchased Matukio, and in my subscriptions it shows that it will activate in 2016! I bought it for now, not a year from now, and I can't download it anywhere. AND I couldn't find a simple "Contact Us" link anywhere on your site to make it easy for people like me to let you know something didn't work when I spent my money on your product(s). Please provide me with a link to download Matukio. I have signed out and then signed back in thinking that might make a difference. It did not. What else can I do?

Here is what your email to me said:

Hello Pat,
Your Matukio subscription has been renewed. The renewed subscription will be activated on Saturday, 04 June 2016 18:34 GMT and remain active until Sunday, 04 June 2017 18:34 GMT.
We'd like to remind you that you have registered on our site using the username patvb and email address pat@patvb.com.
You can review the status of all your subscriptions any time on our site.
You are receiving this automatic email message because you have a subscription in Joomla Components by compojoom. Do not reply to this email, it's sent from an unmonitored email address.


When I renewed my subscription to Matukio, it was expired. Did I miss something? Do I already have a subscription until next year? If so, please refund me my money.

Pat Vanden Bosche
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