1. Kent Morrison
  2. Bug report
  3. Monday, 05 October 2020
  4.  Subscribe via email
Greetings !
I am attempting to update a site with your HotSPots PRO (love it !) from Hotspots Professional 5.4.12
to current An updated version of Hotspots Professional (5.4.14) is available for installation.

I am getting this error when I try to put the update code into the Options/Live Update Settings:

"Error
Invalid field: Api key "

When I look at my account, my subscription is current and my account shows this:
---
Your Download Id
In order to use the Joomla Live Update feature in our extensions, copy the below Id and add it to your component options.

---

Am I doing it wrong ?

Please let me know...
THnx
Kent Morrison

PS: here is site software status update info:
PHP Built On Linux vps.moody-vobis.com 3.10.0-1127.10.1.el7.x86_64 #1 SMP Wed Jun 3 14:28:03 UTC 2020 x86_64
Database Type mysql
Database Version 5.5.5-10.2.33-MariaDB
Database Collation latin1_swedish_ci
Database Connection Collation utf8mb4_general_ci
PHP Version 7.3.22
Web Server Apache
WebServer to PHP Interface cgi-fcgi
Joomla! Version Joomla! 3.9.20 Stable [ Amani ] 14-July-2020 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/85.0.4183.121 Safari/537.36
Responses (1)


There are %s replies to this question. If you want to see them you need a valid subscription.
If you have a valid subscription, please login now.
Visit store now

Last questions

Dowload all Hotspots entries
Hi there, I'm looking for a way to dowload all the Hotspots entries. I've got t...
0 Replies
Posted on Sunday, 06 April 2025
  • #kml
  • #download
Set number of hotspots / user groups
Hi, I'm working with Hotspots for my new website and I love it! After trying ...
0 Replies
Posted on Monday, 31 March 2025
J5 compatibility for Hotspots
Hi guys, Just started to update my old J3x website. Is there J5 compatibility p...
1 Replies
Posted on Monday, 24 February 2025
  • #Hotspots
  • #hotspots Joomla 5
Text size in the comment input form
Hello. How can I increase the font size in the comment input field? For examp...
0 Replies
Posted on Wednesday, 26 February 2025
  • #CComment 6
Problem with enlarged image
Hello. When you click on the image in the comments, it does not appear in the ce...
1 Replies
Posted on Wednesday, 26 February 2025